Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Guest Relations, Hotel Management
Thank you for the rating! We hope you'll join us again soon.
by A verified traveler
Posted 2 Jun 2024
Spa was excellent
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thanks for the rating! We hope you'll join us again soon.
by A verified traveler
Posted 2 Jun 2024
Stayed in an adjoining room across from someone we didn’t know. We could hear everything in their room- especially their alarm that went off at 6am and woke us up when we wanted to sleep in. It proceeded to go off for 30 mins before we called the front desk.
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thank you for taking the time to provide us with your feedback. We are deeply sorry that you were disappointed and we hear your concerns. Please feel free to reach out directly, if you would like to discuss anything further.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thanks for the rating. We hope you'll visit us again soon.
by A verified traveler
Posted 27 May 2024
Nice overal. Be aware there is daily resort fee beyond the paid price ($35 per day plus tax). It feels misleading not to include that in the purchase price, and instead charge it when already in the property.
by A verified traveler
Posted 25 May 2024
Great stay
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thanks for the review! We are so glad that you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 19 May 2024
Nice hotel far from noisy places, very good condition of property, cool outdoor environment, and really friendly staff.
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thank you for the kind words! Our entire staff will appreciate the compliment. We hope to see you again soon.
by A verified traveler from Aurora
Posted 13 May 2024
Checking in was a breeze, fast, very friendly and welcoming front desk people.
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thanks for the review! We are glad that the check-in process started your trip off right! We hope you'll visit again soon.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
4 Jun 2024 by Guest Relations, Hotel Management
Thanks for the great rating! Please join us again soon to see all that our unique resort has to offer.
by A verified traveler
Posted 1 May 2024
Beautiful, clean grounds. Staff was personable & attentive.
Comment from Hotel Management
9 May 2024 by Guest Relations, Hotel Management
Thanks for the Grand compliment! We hope you'll join us again soon!
