Ratings based on 468 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Los Angeles
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by General Manager, Hotel Management
Hi Cristina, Thank you for choosing to stay with us. We are happy to know that your stay was a pleasant one and we hope that will will stay with us again soon.
by A verified traveler
Posted 23 May 2024
Very friendly accommodating staff
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Hi Max, Thank you for your review. We greatly appreciate it. We hope to see you on your next trip.
by A verified traveler
Posted 15 May 2024
Ok
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Hi Geraddo, We want to thank you for staying with us! We greatly appreciate it!
by A verified traveler from Blythe
Posted 15 May 2024
Friendly staff.
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Hi Eddie, thank you for staying with us. We appreciate your feedback and we hope that you can stay with us again.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Thank you for your feedback! We greatly appreciate it!
by A verified traveler
Posted 6 May 2024
Very pleasant staff
Made effort to make our stay enjoyable
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Thank you Mark for choosing to stay with us. We are happy to know that our staff made the best effort to make sure your experience with us was pleasant. We hope to see you i the near future again!
by A verified traveler
Posted 5 May 2024
The only problem, which we are still experiencing isnthat our room keys stop working since last night. We had to get the front desk to open our room.
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Mohssen, We want to apologize for this inconvenience. Our keys are super sensitive and that's why we recommend not having them near cellphones nor credit cards. Thank you for staying with us and we hope this doesn't stop you from staying with us in the near future.
by A verified traveler
Posted 4 May 2024
Perfect for what we needed
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Thank you Courtney for choosing to stay with us. We greatly appreciate your business and we happy to know that your stay was pleasant.
by A verified traveler
Posted 1 May 2024
The room didn't seems as tidy as my last visit. I woke up for church Sunday morning on my way out I seen the maids in the hallway. And out of curtasy I notified them that my room was empty. She asked what room I was in I told her. When I got back later in the afternoon the room was still not serviced the lady had gone down the hallway and missed my room. I asked her for my bedsheets and towels so that I can just do it myself. She didn't have the bed size because she never had my room on the list until another lady pointed it out to her on her list. It was okay I guess I made it work. Maybe I'll try the Moreno valley one next time.
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Thank you for your review. Please know that our housekeeping department work very hard to get to every single room in a timely manner. When there are special requests, we do encourage our guests to go to the front desk. We are sorry the housekeeper who was assigned to your room was not able to get to it right away. We are sorry for the inconvenience, however, we do encourage to communicate with the front desk if you would like your room to be cleaned at the time of your preference. Thank you
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Thank you for your feedback. We greatly appreciate it. Thank you for staying with us!
