Ratings based on 94 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Room needs table or desk, also clothes hangers; need blinds that keep out all-night light just outside window
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 14 May 2024
Very nice and attentive owners. Nice view of the river and nice area outside the rooms to sit and enjoy the weather/view.
Comment from Hotel Management
15 May 2024 by Sunset Motel and Resort, Hotel Management
Hi Michael,Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay with us and appreciated the view of the river and our outdoor seating area. Our team takes great pride in providing a comfortable and enjoyable experience for our guests, and your positive feedback means a lot to us.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 13 May 2024
Perfect location for my Birding Trip
Comment from Hotel Management
15 May 2024 by Sunset Motel and Resort, Hotel Management
Hi Diane,Thank you for your wonderful review! We're delighted to hear that our location was perfect for your birding trip. It's always a pleasure to host nature enthusiasts and we hope you had a fantastic time exploring the local wildlife.We look forward to welcoming you back on your next adventure!
by A verified traveler
Posted 12 May 2024
Close to the boat landing.
Comment from Hotel Management
12 May 2024 by Sunset Motel and Resort, Hotel Management
Hi Gary,Thank you for your feedback! It was a pleasure to meet you, and we're glad our location near the boat landing was convenient for you. If there's anything else we can do to improve, please don't hesitate to let us know. We hope to see you again soon!
by A verified traveler
Posted 11 May 2024
Very simple property, but great price!
Comment from Hotel Management
12 May 2024 by Sunset Motel and Resort, Hotel Management
Hi Cheryl,Thank you for your feedback! We're glad you found our property to be a great value. If there's anything specific you think we could improve upon to earn that extra star next time, please let us know. We're always striving to make our guests' experiences even better!
by A verified traveler
Posted 11 May 2024
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Comment from Hotel Management
12 May 2024 by Sunset Motel and Resort, Hotel Management
Hi Patricia,Thank you so much for your 5/5 review! We're so glad to hear that you enjoyed your stay at our motel, and we look forward to hosting you again!
by A verified traveler
Posted 7 May 2024
This room was very clean and bright. Our bathroom fan in room 15 was pretty loud and the refrigerator had a high pitch sound when it was running. The firm mattress was the best treat for me and the sheets and blanket were wonderfully crisp. Well worth the rental fee.
Comment from Hotel Management
7 May 2024 by Sunset Motel and Resort, Hotel Management
Hello Kathleen,Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you found our room clean and bright, and we're delighted that you enjoyed the comfort of our firm mattress and crisp linens.We sincerely apologize for any inconvenience caused by the loud bathroom fan and refrigerator noise you experienced in room 15. We've checked both appliances, but unfortunately, we haven't been able to reproduce the issues. However, your feedback is invaluable to us, and we'll continue to monitor and address any potential concerns to ensure a pleasant stay for all our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Sunset Motel and Resort, Hotel Management
Hello Evelyn,Thank you for sharing your feedback with us, although we're disappointed to hear about your recent experience. We strive to provide all our guests with a positive and memorable stay, and we regret that we fell short of meeting your expectations.Your satisfaction is our top priority, and we take your feedback seriously. We would greatly appreciate it if you could provide more details about your stay so that we can address any specific issues and make improvements accordingly. Your insights will help us ensure a better experience for our future guests.Please feel free to reach out to us directly with any further feedback or concerns you may have. We value your input and hope to have the opportunity to welcome you back for a much-improved stay.Warm regards,Sunset Motel and Resort
by A verified traveler
Posted 5 May 2024
Very comfortable renovated motel. Excellent view of lake with outdoor balcony.
Need to improve on Wi-Fi service...not able to get a good connection so could not use computer for work.
Comment from Hotel Management
6 May 2024 by Sunset Motel and Resort, Hotel Management
Hello!Thank you for staying with us and sharing your experience. We're glad you found our renovated motel comfortable with its excellent lake view.We apologize for any Wi-Fi connectivity issues you experienced. While our internet is strong, we understand there may have been confusion about which network to use. We're working on clearer instructions to avoid this in the future.We appreciate your feedback and hope to welcome you back for a smoother stay.
