Ratings based on 255 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
Staff was very nice
by A verified traveler
Posted 21 May 2024
Absolutely loved this resort! After long days at the parks coming back to rest was so nice and the people truly made your days at every encounter. Jessica Rubin at the front desk was extremely helpful! Karren the bar tender went out of the way to make sure we were taken care of and Raymond at the restaurant started each day with a smile! Thank you all for a great trip!
by A verified traveler
Posted 21 May 2024
There so much construction going on, every staff are helpful and friendly. Love my experience. Coffee shop is always convenient.
by A verified traveler
Posted 20 May 2024
Loved the property and the room. The hotel is being renovated so I was a little disappointed that I couldn’t use the spa but I knew that going in. There was one elevator working which was kind of a drag and my room faced the highway which was noisy at times. All in all, for the price and the lovely staff, I’d definitely come back again after renovations are finished
by A verified traveler
Posted 20 May 2024
Newly remodeled!
by A verified traveler
Posted 20 May 2024
Great place with some Disney benefits.
by A verified traveler
Posted 20 May 2024
The snack place they have inside the restaurant is always empty. Nobody’s ever there.
Comment from Hotel Management
20 May 2024 by B Resort Team , Hotel Management
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience. If the coffee shop was closed when you tried to go it could have been the barista had stepped out for a moment but we will try in the future to make sure we have someone to assist. Thank you again for your feedback and we hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,
by A verified traveler
Posted 19 May 2024
The staff were very all friendly lovely. Hotel rooms is clean and ved are made daily with water bottles provided. The hotel is walkable to Disney Springs, about 15 minutes stroll.
2 aspects that might needed improvement was the facilities is going under construction, the pool and the laundry, we weren't communicated beforehand. Also, instead of taking all payment at once, B hotel seems to take it day by day, take some bond, refund some later. It gets confusing and hard to keep track of money going in and out.
by A verified traveler
Posted 19 May 2024
We truly enjoyed our stay at The B. The newly renovated rooms are so beautiful and comfortable, the service was excellent.
Comment from Hotel Management
20 May 2024 by B Resort Team , Hotel Management
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you and your family back hopefully in the near future ! Regards and B Safe!
by A verified traveler
Posted 19 May 2024
