Ratings based on 400 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Nice property overall, but maintenance issues with the room like missing light bulbs, ceiling fan not workhg/missing fan chain, etc.
by A verified traveler
Posted 31 May 2024
Great and helpful staff, closeness to the village.
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 22 May 2024
Cheryl was amazing at the front desk when we checked in. She smiled when we walked in and made us feel very welcome. We fell in love with the boutique hotel lodgings. It felt like a bed and breakfast place, very cute, equipped with mini fridge (that was surprisingly quiet), and a nice little coffee maker with all of the fixings to get your wonderful day started. I was impressed by the cleanliness of the room and the bathroom was just perfect. Bring your own fancy shampoo and body wash though :)) Great place and can’t wait to return. Thank you Cheryl and Staff!!
by A verified traveler
Posted 20 May 2024
Room was clean ish pool was full of pollen looks like this place is on its way out. Resident next door sounded drunk screaming at someone we had to call manager as we were concerned for safety
by A verified traveler
Posted 6 May 2024
The hotel called me and told me they had no power. They did have a room at their sister hotel 7 miles away. I paid for a sweet with a kitchen. The room at the sister hotel did not have a kitchen or refrigerator.
by A verified traveler
Posted 22 Apr 2024
I had an amazing stay at Arrowhead Tree Top.
Pros :
the sweetest staff. i felt so taken care of and i cannot express how amazed i was by them.
so close to the village, you can walk there in around 10 minutes.
it's so pretty where it's located, it's secluded and it gives you the cabin feels. the surroundings are cute with the stream, the random seating areas, and the overall look.
the entire place was so squeaky clean! we appreciated it so much.
cons:
we had a bed that seems to have no been updated to the newer modern mattresses so the bed wasn't amazing. i could tell other rooms had the new beds so unless you stay in the one we stayed at then you should more than okay!
tv could be a little bigger ( if you dont wanna stay in then it wont really matter to you!)
by A verified traveler
Posted 15 Apr 2024
I loved the staff members and how quickly they were able to help us when needed.
I did not enjoy a few of the aspects of the room… the floors did not seem to be cleaned. The mirror in the restroom still had someone’s lashes stuck to the frame. We also came across a few roaches around the refrigerator and a few by the air conditioner. We had to call the office for assistance as well with the tv, as it was missing a power cord. Luckily they came quickly to replace it. Shortly after we ended up experiencing a few lights shutting off and they had to switch the breaker. Those I’m sure come with it being an older building and everyone must’ve had the heaters on full blast. Overall great stay, just didn’t feel very clean.
by A verified traveler
Posted 29 Mar 2024
Very friendly staff for check in. Really enjoyed the accommodation had everything needed very comfortable.
by A verified traveler
Posted 29 Mar 2024
This place is so cute for a staycation with a boyfriend or even just friends. i thought it was so cute and cozy. I will definitely love to come here again just to enjoy the small lodge and explore the area.
