Ratings based on 638 Verified Reviews

3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Aug 2022 on Hotels
Excellent stay, all was first class, owner was brilliant went out of her way to help location and weather excellent, cannot recommended the hotel enough first class
4 out of 5
by A verified traveler

Affordable hotel in city centre

Posted 10 Jul 2022 on Hotels
If you just need a place to crash for the night this is an affordable option right in the city center.
4 out of 5
by A verified traveler

Reasonable hotel

Posted 10 Jan 2022 on Hotels
Hotel was very responsive and helpful both pre and during stay. Room was very basic but had what you needed. Breakfast not great, was not confident that a lot of it was fresh and the normal bread was too stale to eat everyday. Overall, was comfortable and very acceptable. Would use it again
Comment from Hotel Management
1 Feb 2022 by Regards, Kauppahotelli reception, Hotel Management
Thank you for your feedback and welcome again!
4 out of 5
by A verified traveler

Posted 19 Nov 2021 on Hotels
Comment from Hotel Management
19 Dec 2021 by Terveisin Kauppahotellin vastanotto, Hotel Management
Kiitos vierailustanne ja tervetuloa uudelleen!
4 out of 5
by A verified traveler

Staying in Kauppahotelli Grand

Posted 31 Aug 2021 on Hotels
Very good service, friendly staff in the kitchen, excellent breakfast. Good location in the centre of Lahti with on site parking. Good value for money overall. Comfortable beds. Interior looked a bit outdated though.
Comment from Hotel Management
26 Sep 2021 by Terveisin Kauppahotellin vastanotto, Hotel Management
Thank you for your visit and welcome back again!
4 out of 5
by A verified traveler

Cheap and good stay

Posted 10 Aug 2021 on Hotels
Everything worked well for us. Quick check-in, decent room and good location. Good value for money
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2020 on Ebookers
3 out of 5
by A verified traveler

A reasonably priced hotel

Posted 1 Jul 2019 on Hotels
A reasonably priced 90-style hotel in the city center. Sound absorption could have been better.
Comment from Hotel Management
13 Jul 2019 by Kauppahotelli Grand, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted 7 Mar 2019 on Ebookers
Location very good, breakfest of good quality. Room and WiFi OK.
2 out of 5
by A verified traveler from Salisbury UK

Rather old-fashioned hotel poor value for money

Posted 13 Aug 2018
Pros: The breakfast buffet was quite good.
Cons: Bar or lounge area available later in the evening. Better ventilation in the rooms.
Location: In the centre of the city of Lahti which was convenient, though no free parking during the day.
Thankfully we checked-in around midday before going out with relatives because reception closes about 7 pm and the front door is locked. When we returned at around 9 pm, there was no bar or anywhere to sit comfortably with friends. The room was quite small and adequate for one night but the weather was very hot and the ventilation limited. It cost us more than a very nice hotel in the centre of Helsinki, so we felt is was poor value for money.