Ratings based on 361 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2023 on Ebookers
I didn’t like that the windows couldn’t be opened and that the room temperature was much too high and couldn’t be changed.
Otherwise, clean and efficient. Quality/price ok.
Comment from Hotel Management
16 Sep 2023 by GreenStar vastaanotto/Julia, Hotel Management
Hello Marie!Thank you so much for your feedback to us, unfortunately the windows can't be opened for safety reasons, we are sorry that the room temperature was too high because of that!Good to hear that everything else went well!Welcome again!
by A verified traveler
Posted 3 Jul 2023
Stayed for 70.3 Lahti and would come back again
Comment from Hotel Management
3 Jul 2023 by Pirkko, vastaanotto, Hotel Management
hello Kieran,Thank you so much for your feedback and hope to see you again!Best regards,Pirkko, reception
by A verified traveler
Posted 6 Apr 2023
Parking was ok, approx 9 euros an evening and I found a space each day. Breakfast was good, with just the right amount of quality and variety. Staff at the reception and in the breakfast area were very polite and friendly. my room was never cleaned or towels replaced in 10 days, only to find out as I was leaving you must request clean towels! , might have been better to tell me the 1st night. The Hotel feels like it needs a good cleaning or an investment of a few upgrades. the TVs only show 9 local channels which I was surprised, as most places can receive global news channels for free these days and no option for Smart viewing, (Youtube, Netflix) for example
Comment from Hotel Management
10 Apr 2023 by Pirkko, Hotel Management
Hello Robert,Thank you for your feedback.We apologize for not remind you about our cleaning policy.You will find that from hotel booking confirmation.At the moment we have limited channels, but I will forward your feedback.We Thank you for your nice feedback regarding our staff.Best regards,Reception
by A verified traveler
Posted 2 Mar 2023
Great place to stay
Comment from Hotel Management
11 Mar 2023 by Sonja, reception, Hotel Management
Hello Allan! Thank you so much for your feedback! Have a great spring and welcome again! Kind regards, Sonja GreenStar Lahti reception
by A verified traveler
Posted 18 Dec 2022 on Hotels
Comment from Hotel Management
20 Dec 2022 by Sonja, vastaanotto, Hotel Management
Moikka Teemu! Paljon kiitoksia palautteestasi. Hyvää joulua ja tervetuloa uudelleen! Ystävällisin terveisin, Sonja GreenStar Lahti vastaanotto
by A verified traveler
Posted 9 Oct 2022 on Hotels
Comment from Hotel Management
17 Oct 2022 by Pirkko, Hotel Management
hei Siiri,Kiitos mahtavasta palautteestasi ja lämpimästi tervetuloa taas uudelleen.terveisin vastaanotto
by A verified traveler
Would stay again if I take train
Posted 15 Jun 2022 on HotelsConvenient if you take train but you would need to walk 10-15mins for restaurants in city centre.
Reasonable price to stay but I personally prefer hotels in centre of Lahti even if the price is 10-20% higher.
Comment from Hotel Management
19 Jun 2022 by Sonja, reception, Hotel Management
Hello! Thank you for you feedback! We appreciate it. Have a great summer and welcome again!
by A verified traveler
Posted 2 Jun 2022 on Hotels
Except for a few minor flaws (like a hardly to close door to toilet), everything is excellent.
Comment from Hotel Management
19 Jun 2022 by Sonja, reception, Hotel Management
Hello, thank you for your amazing feedback! Hope you have a great summer and welcome again!
by A verified traveler
Posted 21 May 2022 on Hotels
Comment from Hotel Management
24 May 2022 by Sonja, vastaanotto, Hotel Management
Hei Antti! Suuri kiitos mahtavasta palautteestasi! Mukavaa kevään jatkoa ja tervetuloa uudelleen!
by A verified traveler
Posted 29 Apr 2022
Very nice clean , quiet, restful stay. Restaurant has a nice atmosphere and food.
Comment from Hotel Management
30 Apr 2022 by Pirkko, Hotel Management
Hello Jacgueline,
Thank you so much for your great feedback.
Welcome again!
best regards,
Reception
