Ratings based on 65 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from SUWANEE
Posted 25 May 2024
Excellent and very helpful Staff at front desk.
Comment from Hotel Management
26 May 2024 by Royal Swiss Hotel, Lahore, Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.
by A verified traveler
Posted 28 Apr 2024
It’s a great place to stay if you need to stay at a clean and safe place near Lahore International airport.
Comment from Hotel Management
30 Apr 2024 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
4 Mar 2024 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Mr. Nadim, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.
by A verified traveler from North York
Posted 9 Feb 2024
Our Executive room was space, clean and modern. Our stay was comfortable in it. We ordered room service a couple of times and the food was delicious. What really set it apart was their helpful staff. The director rooms, Aziz, personally helped us out with extending our stay in the same room, even though the hotel was fully booked.
Comment from Hotel Management
9 Feb 2024 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.
by A verified traveler
Posted 3 Feb 2024
Comment from Hotel Management
5 Feb 2024 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.
by A verified traveler
Posted 31 Dec 2023
Property is great but the shower glass door shattered while I was taking a shower and I had multiple injures and all the hotel did was change our room. I need someone to call me on this so we discuss.
Comment from Hotel Management
1 Jan 2024 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration.Regards,Royal Swiss Hotel, Lahore.
by A verified traveler
Posted 17 Dec 2023
Its very dirty and whole room carpet was full with stains
Comment from Hotel Management
28 Dec 2023 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Azib,Please accept our sincere apologies, We work hard to deliver an exceptional guest experience, and unfortunately we fell short in your case. we’re taking steps to ensure we maintain our high standards of customer service in the future.Do give us the opportunity to change your mind. We look forward to have you back again at Royal Swiss Hotel, Lahore.Regards,Asiya SaeedGuest Relations Manager.
by A verified traveler
Posted 15 Nov 2023
The bathroom door wouldn’t close at all. The amenities like Shampoo, conditioners and bath towels weren’t replenished automatically during housekeeping. We have stayed here a few time before but I feel the service is on the decline.
Comment from Hotel Management
16 Nov 2023 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.
by A verified traveler
Posted 20 Oct 2023
The staff was very courteous and helpful.
Comment from Hotel Management
23 Oct 2023 by Royal Swiss Hotel, Lahore., Hotel Management
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager
