Ratings based on 10 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
Stayed 5 nights there. It was by far the best and charming accommodation during my Pakistan trip. Courteous staff keen to serve and satisfy the guest. Efficient concierge service. Appreciate the free return airport transfer. Room and bath slightly dusty, but generally clean. Slept very well on the king-size bed, even better then at home. They paid attention to my special requests regarding the room. Breakfast was a feast: rich spread of continental and above all delicious local dishes. I’ll miss it. Tranquillity and somewhat better air in highly polluted Lahore can be found in their inner yard. History-loaded house in an ultra-central location next to the Mall Rd. Would book again.
Comment from Hotel Management
26 Mar 2024 by Ali, Hotel Management
Thank you so much for taking the time to leave such a positive review of your stay at our hotel. We are thrilled to hear that you had a wonderful experience with us.
by A verified traveler
Posted 6 Dec 2023
by A verified traveler
Posted 24 Oct 2023
Very slow and bad service
My room was not that clean found cockroaches many times
Comment from Hotel Management
24 Oct 2023 by Reservations , Hotel Management
Dear Mariana,We are sorry to hear about your experience at Faletti's Hotel. Thank you very much for your review regarding your recent stay at our hotel. Your feedback is highly appreciated and extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and service that need updating.Best RegardsFaletti's Hotel
by A verified traveler
A comfortable historic hotel
Posted 17 Oct 2023 on HotelsVisit Falettis for it's history. It's a comfortable heritage hotel and the staff are attentive and friendly. It doesn't quite match high end European or US standards in fit and finish, but it has a lot of charm and was far superior to every other hotel I stayed in during my 3 weeks in Pakistan. I would definitely return.
Comment from Hotel Management
24 Oct 2023 by Abdullah , Hotel Management
Dear Mr James,We are delighted to hear about your positive response and wonderful stay at the Faletti's Hotel. We will be looking forward to welcome you again at the property,Best RegardsFaletti's Hotel
by A verified traveler
Posted 27 Nov 2022
Great staff and the area is in the centre of the city and very central. The property is a period building with a great colonial charm
by A verified traveler from Aldie
Posted 12 Aug 2022
Excellent service and great staff. The property is restored beautifully and is a treat to stay at and admire. I highly recommend it.
by A verified traveler
Posted 31 Dec 2019 on Hotels
Comment from Hotel Management
14 Jan 2020 by Fakhar, Hotel Management
Thank You for your feedback.
by A verified traveler
It was so so
Posted 30 Oct 2018 on HotelsWe stayed there but our experience was not very good actually I am travelling all over the world comfort was good but other facilities was not up to the mark like cleanliness privacy sound was too loud around all the time
Comment from Hotel Management
1 Nov 2018 by Ali, Hotel Management
Thank you So much for your Feedback, we will work hard to minimize our faults.
Hope to you again.
by A verified traveler
Don't stay here unless there is no other option
Posted 21 Oct 2016 on HotelsWorst hotel of the kind I have stayed at. Never been more disappointed.
Firstly, the photos are fake. Many of the photos are actually from Nishat Hotel, including room photos and a photo of the pool (Faletti's has no pool). Listed services are also wrong.
Secondly, the level of cleanliness was disappointing. Changed rooms after I saw stains on a pillow. The duvet cover looked and felt like it had been washed a million times.
Thirdly, electricity sockets were lose and more than once I saw sparks come out of it. That is a safety hazard AND horrible for electronic devices.
Fourthly, rather than listing themselves on Hotels.com, it is actually some travel agent in Islamabad who is managing this listing, and they are charging a hefty commission. The hotel management seems completely unaware of this.
Finally, I stayed here for the supposed history, and all the historic figures that have stayed here "since 1880", but they should really remove that because there are no artifacts or pictures, let alone furniture or anything else. They offer no information about any of that.
The hotel is also somewhat far from the more happening areas of the city. Trust me. Pretty much any of the good hotels in Lahore would be MUCH MUCH better than this, for the same price. DO NOT STAY HERE.
by A verified traveler
Bonne prestation générale
Posted 3 Dec 2018 on HotelsCe serait bien de changer la musique d'ambiance en salle de restaurant (du petit-déjeuner au dîner, celle-ci est identique, donc lassante)
La mise à disposition de serviettes de toilette et de papier toilette dans les chambre est un parfois aléatoire.
L'environnement au cours de la prise de repas l'après-midi et le soir est souvent extrêmement bruyant.
Comment from Hotel Management
7 Dec 2018 by Ali, Hotel Management
Dear Bonne prestation générale,
Thank you so much for providing your feedback, we will definitely work on the issues you faced.
Thanks for staying with us.
