Ratings based on 39 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Good experience overall.
by A verified traveler
Posted 6 May 2024
Overall the hotel and staff were excellent
Comment from Hotel Management
10 May 2024 by Tahir Malik , Hotel Management
Dear Guest, Thank you so much for posting a review and appreciating our efforts. This means a lot and look forward to welcoming you again. Thanks again Regards
by A verified traveler
Posted 6 May 2024
Great oasis in the fantastic city of Lahore.
Location is perfect for those wishing to stay within a short distance of Lahore's busy shopping centres. Valet parking is a boon. Access to major roads is easy making it an ideal base to explore Lahore from.
Comment from Hotel Management
10 May 2024 by Tahir Malik , Hotel Management
Dear Guest, Thank you so much for posting a review and appreciating our efforts. This means a lot and look forward to welcoming you again. Thanks again Regards
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 25 Apr 2024
Clean
Comment from Hotel Management
10 May 2024 by Tahir Malik , Hotel Management
Dear Guest, Thank you so much for posting a review and appreciating our efforts. This means a lot and look forward to welcoming you again. Thanks again Regards
by A verified traveler
Posted 31 Mar 2024
Amazing hotel. Staff are always at hand to help, very polite and friendly. We were always greeted with a smile, made the stay extra special. Would definitely recommend and stay again. Always kept clean and smelt nice.
Shops were close by and easy to get a cab in a secure gated property.
Comment from Hotel Management
10 May 2024 by Tahir Malik , Hotel Management
Dear Guest, Thank you so much for posting a review and appreciating our efforts. This means a lot and look forward to welcoming you again. Thanks again Regards
by A verified traveler
Posted 2 Feb 2024
Comment from Hotel Management
20 Apr 2024 by Tahir Malik , Hotel Management
Thank you for your kind review
by A verified traveler
Posted 9 Jan 2024
Best hotel surroundgeluid by si many good things in area
Comment from Hotel Management
22 Jan 2024 by Tahir Malik , Hotel Management
Dear Guest, Thank you for your kind comments and appreciation to the property. This actually means a lot to the staff for their motivation to do even better for the guests arriving at the property. We look forward to welcome you back to the hotel . Thanks Again
by A verified traveler
Unhappy check out
Posted 8 Jan 2024 on HotelsWhen i booked hotel i paid all charges which hotel.com showed but when i checked out property asked me more 2 thousand as tax which was un expected. It was not my responsibility to pay anything there because i already booked prepaid. In my opinion hotel.com should manage all expenses when they are charging online
Comment from Hotel Management
22 Jan 2024 by Tahir Malik , Hotel Management
Dear Guest, We are sorry to hear about this incident and we will thoroughly investigate the issue and tax settings with Expedia and will surely get back to you as soon as possible. Thankyou.
by A verified traveler
Posted 29 Dec 2023
Overall is good but bathrooms are not good enought. Bathrooms are well below the standard of hotel. They should improve it. Sunlight is also coming in room because of poor fitting of curtains.
Comment from Hotel Management
22 Jan 2024 by Tahir Malik , Hotel Management
Dear Guest, Thankyou for your feedback, but we have recently changed and upgraded everything as highlighted. I am sure you would enjoy staying at Best western Premier once you come next. We look forward to welcome you at the property. Thankyou.
