Ratings based on 608 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Round Rock
Posted 2 May 2024
Great report
Comment from Hotel Management
3 May 2024 by Sean L., Hotel Management
Thank you for staying with us! We appreciate the kind words with mentioning that we have a great resort! Hope to welcome you back again soon!
by A verified traveler
Posted 15 Apr 2024
I loved the quiet and woodsy feeling away from the busy touristy streets , yet at walking distance from shops and restaurants. Our room was nicely decorated and comfortable. In particular, the bed sheets were very comfortable and silky feeling. We loved the complimentary long robes and slippers.. the staff was friendly and helpful.
Comment from Hotel Management
15 Apr 2024 by Sean L., Hotel Management
We appreciate that you stayed with us! Like you mentioned, the resort offers the best of both worlds with being secluded in the canyon (along with beach access), but also close enough to shops and restaurants! The rooms were designed with authentic Laguna Beach décor as we want our guests to feel like a local! Please visit us again soon!
by A verified traveler
Posted 14 Apr 2024
Staff was very user friendly.
Comment from Hotel Management
15 Apr 2024 by Sean L, Hotel Management
We are thankful that you chose to stay with us! Our team works hard to make our guests feel at home and like family, so it is great to hear that you received a high level of service during your trip!
by A verified traveler
Posted 24 Mar 2024
Excellent stay. Staff, service, and food are outstanding.
Comment from Hotel Management
25 Mar 2024 by Sean L, Hotel Management
We are thrilled that you had an excellent experience and that the staff, service and food were outstanding for you! Thank you for visiting us and we hope to welcome you back again soon!
by A verified traveler
Posted 2 Mar 2024
This was a 1 night getaway for us (we're locals), so we wanted a quiet place with good on-site dining. What we got was maintenance noise starting at 7:03 am which sounded like a truck was backing up into our room (for 25 non-stop minutes!) We tried all the food options on-site were served very average food, including in a very noisy Harvest restaurant- which sounded more like a Bar. Also, we noticed at night when we walked around that most of the rooms were empty. If the staff would have had any consideration at all - knowing that they are preparing for an event and that there would be noise around the building we stayed - they should have set us up in another building farther away and maybe with a view better than the opposing buidlings old air conditioning units. If the room itself was not nice we would have given this a 1 star because they really failed in everything else!
Comment from Hotel Management
4 Mar 2024 by Sean L., Hotel Management
We apologize for your experience and can understand your disappointment. Someone from our management team will reach out to you directly to discuss this further.
by A verified traveler
Posted 29 Feb 2024
super place
Comment from Hotel Management
1 Mar 2024 by Sean L., Hotel Management
Thank you for the kind words and for staying with us recently! We hope to welcome you back!
by A verified traveler
Posted 20 Feb 2024
beautiful property
Comment from Hotel Management
21 Feb 2024 by Sean L., Hotel Management
We appreciate the kind words and that you chose to stay with us! Like you mentioned, the surrounding canyon provides a beautiful setting for a coastal experience!
by A verified traveler
Posted 5 Feb 2024
It was great.
Comment from Hotel Management
6 Feb 2024 by Sean L., Hotel Management
We are thrilled that you enjoyed a great experience at our resort and thank you for choosing us during your recent visit to Laguna Beach! We hope to welcome you back again in the future!
by A verified traveler
Posted 16 Jan 2024
Beautiful place with amazing views!
Comment from Hotel Management
17 Jan 2024 by Sean L, Hotel Management
We appreciate that you chose to stay with us during your recent visit to Laguna Beach! Like you mentioned, the surrounding canyon wall provides beautiful views! Please visit us again soon!
by A verified traveler
Posted 6 Nov 2023
Beautiful remote location. Parking is a bit of a snafu but we worked it out.
Comment from Hotel Management
6 Nov 2023 by Sean L, Hotel Management
We appreciate that you chose to stay with us! Like you mentioned, the surrounding canyon provides a beautiful backdrop for the resort! Please visit us again soon!
