Ratings based on 79 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
The location is unique but the properties and surrounding areas are terrible. The staffs are courteous , friendly and professional. However, the management needs to hire more janitorial or cleaning staffers because our room was not clean until late on our second night and we are checking out the following day. The cleaning staff that clean our room did an awesome job. But the management are short of employees.
by A verified traveler
Posted 24 May 2024
Love the spacious lobby and outside.
Love the customer service
Love the coffee because even the milk was hot which makes sense, some hotel if you request a side of milk on your coffee it often cold.
Fastest service.
Fastest wifi
Love the live music
Love the sauna and steam, massage was exceptional.
What I didn’t like….
Buffet wasn’t tasty, you see the same menu everyday, makes you not want to go back the next day. Jollof rice was a waste.
Bathroom is flooding whenever you shower
Other than that it was great.
Comment from Hotel Management
27 May 2024 by mart, Hotel Management
Thank you for your kind appreciation.We look forward to having you stay with us again.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
27 May 2024 by mart, Hotel Management
Thank you for your kind appreciation.We look forward to having you stay with us again.
by A verified traveler from Paris
Posted 4 May 2024
I would rate this property as one of the better hotel choices in Lagos. It is definitely the best on the mainland. The service was excellent, the staff what top-notch.
I will say that it appeared to be quite busy in the lobby area. It was a bit difficult, trying to get a seat to sit down and have a drink.
Comment from Hotel Management
27 May 2024 by mart, Hotel Management
Thank you for your kind appreciation.We look forward to having you stay with us again.
by A verified traveler
Posted 29 Apr 2024
This is certainly one of the best properties, however the dining experience at Asian grill is not so great.
This restaurant prepares amazing food and hence is in high demand. But somehow the hotel has very few serving staff in this restaurant leading to inordinate delay in taking order. It happens almost all the time. I gave this feedback last time directly to hotel but there is no improvement.
This time even though I made reservations for myself but the team there said they can’t give me a table as all single person tables are occupied and they can’t give table of four to me. Finally after insisting for some time, they did give me a table. It took 15 mins after giving table to take order and another one hour to serve the food.
Comment from Hotel Management
27 May 2024 by mart, Hotel Management
We apologize for the inconvenience.The management will look into this to avoid a reoccurring.We look forward to having you visit us again.
by A verified traveler
Posted 25 Apr 2024
I had a wonderful experience, beautiful and classy.
Comment from Hotel Management
27 May 2024 by mart, Hotel Management
Thank you for your kind appreciation.We look forward to having you stay with us again.
by A verified traveler
Posted 7 Apr 2024
Nice and clean room. Staff service was good. Breakfast buffet was also pretty good. Overall a good experience.
Comment from Hotel Management
19 Apr 2024 by mart, Hotel Management
Thank you for your kind feed bac
by A verified traveler from Ellenbrook
Posted 4 Mar 2024
Lovely stay, well located within the Ikeja area
Comment from Hotel Management
19 Apr 2024 by mart, Hotel Management
Thank you for your kind feed bac
by A verified traveler
Posted 19 Feb 2024
Thank you to all the staff for making my stay so relaxing and pleasant.
Comment from Hotel Management
19 Feb 2024 by Mart, Hotel Management
We appreciate your kind and appreciative feedback.Hope have you stay with us again
by A verified traveler
I loved my stay!
Posted 2 Feb 2024 on HotelsI had an amazing stay. From check-in to check-out, every staff person I encountered was exceptionally welcoming and helpful! The room was spacious and all of the "little" extras were so appreciated! Water in the fridge and on the bathroom counter daily, coffee and tea in the room, etc. Upon check-in and getting luggage to my room the bellman showed me all of the features of the room so I would be comfortable with the lights, security, etc. Marvelous stay! I had room service. multiple times during my stay as I was there on business and the food was great! Restaurant service was exceptional as well. Safety protocols and security were highly visible and greatly appreciated! Highly recommend this hotel!
Comment from Hotel Management
19 Feb 2024 by Mart, Hotel Management
We appreciate your kind and appreciative feedback.Hope have you stay with us again.
