Ratings based on 130 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Arrived at property not what was advertised and no staff came until 15 minutes to service desk. Did not stay and payment was collected.
Comment from Hotel Management
14 May 2024 by Brand Experience Team, Hotel Management
Hi Eric, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 3 Mar 2024
Awesome place to stay very peaceful would definitely recommend
Comment from Hotel Management
12 Mar 2024 by Brand Experience Team, Hotel Management
Hi CoWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6
by A verified traveler
Over charging customers at check in
Posted 25 Feb 2024 on HotelsComment from Hotel Management
7 Mar 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by Brand Experience Team, Hotel Management
Hi Tyler,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Never again
Posted 3 Feb 2024 on HotelsThe lady at check in was really nice. The door to the room had tape on the inside bc there was a gap between the frame and the door. The electrical outlet is missing the frame in the bathroom. Near the shower head the tile is cracked. Could hear the next door (111) people fighting and yelling all day the second day there. The first night around 12:30a, they were banging on the walls and using a drill for almost an hour. The worse thing was that housekeeping passed our room numerous times throughout the day and never once stopped to see if we needed anything, but the minute we left to go get food for lunch around 12:30p, they entered our room. We were only gone 20-30 mins if that. They gave us fresh towels and took the old ones, which we didn’t mind using. We had our electronics and other personal items out.
Comment from Hotel Management
13 Feb 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler
Posted 3 Jan 2024 on Hotels
The staff wanted to do every thing they could to make our stay a nice one. We liked the fact that it was VERY close to the interstate.we also liked the fact that it was not on a HOTEL row. Having a police station just a few blocks away gave a good sense of safety we plan to stay here very time when we trave from Texas to Florida
Comment from Hotel Management
16 Jan 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 26 Dec 2023 on Hotels
