Ratings based on 207 Verified Reviews

2.9 out of 5
56% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
6 Sep 2022 by Brand Experience Team, Hotel Management
Hi Louis,Thank you for the perfect rating!Lilith#Team6
4 out of 5
by A verified traveler

Posted 24 Jul 2022
eveything good
Comment from Hotel Management
6 Sep 2022 by Brand Experience Team, Hotel Management
Hi Jesus,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2022
2 out of 5
by A verified traveler

Disrespectful Maid

Posted 10 Jun 2022 on Hotels
My stay was amazing until the house keeper started banging on my door at 9am saying it was time to check out. Check out is at 11am and not 9am.
Comment from Hotel Management
18 Jul 2022 by Brand Experience Team, Hotel Management
Hi Reginald, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2022
1 out of 5
by A verified traveler

Posted 10 Apr 2022 on Hotels
Comment from Hotel Management
12 May 2022 by Brand Experience Team, Hotel Management
Hi Reeba, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6
4 out of 5
by A verified traveler

Posted 6 Apr 2022
Comment from Hotel Management
18 Jul 2022 by Brand Experience Team, Hotel Management
Hi Jamie, Thanks for your review, we really appreciate the support. Maz K. #Team6
1 out of 5
by A verified traveler

Posted 21 Mar 2022 on Hotels
A/C cover panel broken, sheets and curtains had holes in them, bathroom fixtures where rusty
Comment from Hotel Management
12 May 2022 by Brand Experience Team, Hotel Management
Hi Harold, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
1 out of 5
by A verified traveler

Posted 21 Mar 2022 on Hotels
The rooms where nasty and they had roaches. When I told the front desk that the room they gave me wasn’t the room I booked or that it didn’t look like the one online they told me no refunds!
Comment from Hotel Management
12 May 2022 by Brand Experience Team, Hotel Management
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Lilith #Team6
1 out of 5
by A verified traveler

Posted 15 Mar 2022
I expected basic, but I did not expect dirty and nasty. Manager did not help. Was supposed to call following day… never happened.
Comment from Hotel Management
12 May 2022 by Brand Experience Team, Hotel Management
Hi Kristina, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6
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