Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
the handicapped accessible room was good.
by A verified traveler
Posted 11 Jun 2024
this Comfort Inn was just a few blocks away from our relatives that we visited. What a blessing to be so perfectly situated to make our stay with our family so good
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Timothy,We are thrilled to hear that the hotel's convenient location enhanced your time with your family. Your positive feedback is truly appreciated, and we hope to welcome you back for another wonderful stay in the future.
by A verified traveler from arlington heights
Posted 10 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello matt,We are pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience!
by A verified traveler
Posted 9 Jun 2024
The good: friendly staff, updated rooms
The bad: very limited breakfast options
The ugly: the old, closed and covered swimming pool
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello David, Thank you for sharing your feedback with us. We are pleased to hear that you found our staff friendly and enjoyed our updated rooms. We appreciate your comments regarding the breakfast options and the swimming pool, as we are always looking for ways to improve our guests' experiences. Your input will certainly be shared with our team for consideration.
by A verified traveler
Posted 4 Jun 2024
I booked this hotel for the proximity to visiting family and for the pool. The hotel is not far from getting on the highway. But the pool was small and is not heated. So it was a bit chilly and got crowded with rude guests splashing around. The breakfast was good but the space to eat in is very small. So we had to take our food back to the hotel room. Otherwise, everything was clean and nice!
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Valerie, We appreciate your feedback on your recent stay. It's great to hear you found our location convenient and the cleanliness up to your standards. Your comments regarding the pool and breakfast area will be shared with our team for further review. Your insights are valuable as we continually strive to enhance the guest experience.
by A verified traveler
Posted 29 May 2024
The handicapped bathroom was excellent-big , easy to maneuver and walk in shower easy in and out.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Eileen,We are glad to hear that you found our handicapped bathroom spacious and accessible during your stay. Our team strives to provide comfortable accommodations for all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to us directly.
by A verified traveler
Posted 21 May 2024
Need a better maintenance staffing
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Jordan,We appreciate your feedback on the maintenance staffing and will pass this information along for future improvements. Thank you for bringing this to our attention.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Mark,We're thrilled to hear you had a memorable stay at our hotel! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello James,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
19 May 2024 by Manager, Hotel Management
Hello Shishir,We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. If there is anything specific you would like to share with us regarding your stay, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.
