Ratings based on 391 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The property was very clean and quiet. I was greeted by the staff in a warm and professional manner.
by A verified traveler
Posted 31 May 2024
Clean easy to check in good breakfast
by A verified traveler
Posted 30 May 2024
Clean, breakfast
by A verified traveler from Palmetto
Posted 27 May 2024
It was affordable and one of the closet hotels to West Point Lake. The breakfast was awesome. They would even have things wrapped to take away. I have no complaints. Would definitely stay again.
Comment from Hotel Management
29 May 2024 by JE Front Desk, Hotel Management
Thank you for your kind words, and we hope to see you again soon
by A verified traveler
Posted 26 May 2024
Great
Comment from Hotel Management
27 May 2024 by JE Front Desk, Hotel Management
Thank you for your review. We are so glad you enjoyed your stay with us. We hope to see you again if your ever back in this area.
by A verified traveler
Posted 13 May 2024
I was good and clean. And people are kind.
Comment from Hotel Management
15 May 2024 by Front Desk JE, Hotel Management
Thank you for your kind words, and we hope to see you again soon
by A verified traveler
Posted 12 May 2024
It was clean, smelled clean, the best hotel we have stayed at in years. This will be our hotel everytime we return to lagrangre and need a hotel
Comment from Hotel Management
15 May 2024 by Front Desk JE, Hotel Management
Thank you so much for your kind words we do appreciate it. We try our best to make our guest feel as comfortable as possible.
by A verified traveler
Posted 6 May 2024
Rooms seem a bit worn but staff is friendly and the bed was comfy..
Comment from Hotel Management
27 May 2024 by JE Front Desk, Hotel Management
Thank you for your review. We are in the process of trying to spruce up our hotel but as with everything it is a process. We hope the next time you stay with us, you have a better experience.
by A verified traveler
Posted 27 Apr 2024
The staff is absolutely terrific! Michelle at the front desk gave us impeccable customer service. A
Comment from Hotel Management
27 Apr 2024 by JE Front Desk, Hotel Management
Thank you for your kind words. We hope to see you again soon.
by A verified traveler
Posted 6 Apr 2024
I like the fact we could have all to Great wolf if we wanted to . The other thing I dislike was the housekeeper did not come back and clean up our room . So I had to go ask for toilet paper and clean wash clothes and towels
Comment from Hotel Management
11 Apr 2024 by JE Front Desk, Hotel Management
Thank you for review. I do apologize for the inconvenience and we will address this with our staff. our guest comfort and relaxation is our top priority.
