Ratings based on 89 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 18 Mar 2024
The view of this property is amazing. The staff is incredibly helpful and friendly.
Comment from Hotel Management
18 Mar 2024 by Hotel Mirador Las Palmas, Hotel Management
Hello Mr. Raul, good day.Thank you for stopping by and taking the time to share your experience!We are glad to have had you home. We hope to have you back soon. Have a great day! always welcomeCordially,Hotel Mirador Las Palmas Team
by A verified traveler
Posted 13 Feb 2024 on Hotels
Everything was good , and the view was spectacular.
Comment from Hotel Management
28 Feb 2024 by Hotel Mirador Las Palmas, Hotel Management
Thank you for choosing us and taking the time to share your experience with other travelers. We hope to serve you again.Best regardHotel Mirador Las Palmas Team
by A verified traveler
Posted 8 Jan 2024
Arguably the best part of this hotel is the truly stunning view that is front and center, with the pool and most rooms overlooking a beautiful drop off into the valley.
What comes a close second is the amazing service from the dedicated staff like Nicholas. Prompt drinks, attention to detail, kindness and personality are all key elements of this stand out experience.
The rooms themselves are good sized and the value is great in my humble opinion. It is worth noting while everything is very clean the rooms are ever so slightly outdated. The dining options are somewhat limited time wise with most folks opting for the breakfast (included) and dinner buffets.
If you are looking for the most amenities and options then I would recommend a better fit. However, if you are looking for a more intimate experience to relax with family and enjoy all the local sights, look no further!
Comment from Hotel Management
9 Jan 2024 by Sean, Hotel Management
Hola Sean buen Día.¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia! Estamos contentos de haberte tenido en casa. Esperamos tenerlos pronto de regreso. ¡Que tengan un gran día! siempre bienvenidosCordialmente,Equipo Hotel Mirador Las Palmas
by A verified traveler
Posted 10 Jan 2023
The views from the property are amazing. The staff is very friendly and helpful. The rooms are large.... However, you have to drive down a dirt trail several kilometers to get to the property and it is 30 minutes from Armenia. The dining is very limited to a breakfast and a dinner buffet at 8 am and 7 pm. For the right price this property isn't a bad option however I was charged $140 a night which is outrageous at this price..... Even in high season; for $50-$80 perhaps.... The hot water is limited and the water has sediment in it......Dogs and cats wander the property and the barking wakes you at night....
Comment from Hotel Management
26 Aug 2023 by Hotel Mirador Las Palmas, Hotel Management
Hola buen Día. Kevin¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia!Estamos contentos de haberte tenido en casa.Tendremos en cuenta tus sugerencias para mejorar esos aspectos y hacer que la estadía de nuestros clientes sean excepcionales. Esperamos tenerlos pronto en casa. ¡Que tengas un gran día! Cordialmente, Equipo Hotel Mirador Las Palmas
by A verified traveler from Panama City
Posted 30 Jul 2022
Unfortunately there are many cats, who literally eat your food from the plate or enter the room. Breakfast is limited. The timing of breakfast is very clearly written on the instructions however staff does not comply: opens later. The road to the hotel is very bad, the hotel is nice , though definitely need to have maintenance( curtains with holes).
Comment from Hotel Management
26 Aug 2023 by Hotel Mirador Las Palmas, Hotel Management
Hola buen Día Guillermo¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia!Estamos contentos de haberte tenido en casa.Tendremos en cuenta tus sugerencias para mejorar esos aspectos y hacer que la estadía de nuestros clientes sean excepcionales. Esperamos tenerlos pronto en casa. ¡Que tengas un gran día! Cordialmente, Equipo Hotel Mirador Las Palmas
by A verified traveler
Posted 26 Jul 2022
Beautiful view, terrible road to get there (1 mile long).
Comment from Hotel Management
26 Aug 2023 by Hotel Mirador Las Palmas, Hotel Management
Hola buen Día. ¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia!Estamos contentos de haberte tenido en casa.Esperamos tenerlos pronto de regreso. ¡Que tengas un gran día! Cordialmente, Equipo Hotel Mirador Las Palmas
by A verified traveler
Posted 17 Jun 2022
very pretty; nice pool; nice hot tub; nice breakfast; no a/c; beds are a bit short in length; no closets to hang clothes.
Comment from Hotel Management
26 Aug 2023 by Hotel Mirador Las Palmas, Hotel Management
Hola Benjamín buen Día.¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia! Estamos contentos de haberte tenido en casa. Esperamos tenerlos pronto de regreso.¡Que tengas un gran día! Cordialmente, Equipo Hotel Mirador Las Palmas
Recommended
for Everyoneby A verified traveler from NYC
Great view from terrace but..
Posted 9 Oct 2017Nobody speaks english. We spent 2 nights in a hotel and they over charge us because on day they didn't have electricity in a hotels so we were unaible to charge phones, no wifi and pool was close the one thing that why we came there.
Comment from Hotel Management
26 Aug 2023 by Hotel Mirador Las Palmas, Hotel Management
Hola Ernie buen Día.¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia! Estamos contentos de haberte tenido en casa. Estamos en procesos continuo de mejoramiento para que nuestros clientes se sientan excepcionalmente.Esperamos tenerlos pronto de regreso.¡Que tengas un gran día! Cordialmente, Equipo Hotel Mirador Las Palmas
Recommended
for Everyoneby A verified traveler
A magical place
Posted 5 Sep 2017We arrived right before sunset on September 3rd and stayed overnight at this beautiful resort; they gave us the best room available with an amazing view of the valley; we were the only ones there so they treated us with the utmost respect and dedication; they made us feel right at home; all our requests were granted and they even upgraded our room to a supreme suite just so that we would be happy during our romantic stay. We had a romantic dinner; relaxed at the pool; and watched the stars at the jacuzzi. The sauna and steam room were great. The pool is big and clean with a view. The beds are super comfortable and the hammock was a great. There was no air conditioning but the ceiling fan was empunto keep us cool during the day. The food was excellent and the staff was courteous; they didn't hesitate to please us with everything we asked. Acces to the hotel is easy and yet secluded in a beautiful hilltop where you can blend in with nature with breathtaking views of the valleys. I would defenitelly come back to this place.
Comment from Hotel Management
26 Aug 2023 by Hotel Mirador Las Palmas, Hotel Management
Hola buen Día! Wowwww que grata reseña .¡Gracias por visitarnos y tomarte el tiempo de compartir tu experiencia! Estamos contentos de haberte tenido en casa. Esperamos tenerlos pronto de regreso.¡Que tengas un gran día! Cordialmente, Equipo Hotel Mirador Las Palmas
