Ratings based on 522 Verified Reviews

4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from san ysidro

Posted 22 May 2024
I like the location the breakfast and the room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Everythng was great till we wake up to no hot water on checkout morning. Oh well that's Italy.
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Fairly good breakfast, unusual but pleasant modern decor. Well located for station and main shops and restaurants. but quite a long walk to harbour side. Staff friendly and helpful.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
We really enjoyed our stay here and highly recommend it. The hotel is very clean and the staff were great. We arrived quite early and they let us store our luggage until our room was ready. They had the room ready for us well before check in time which we really appreciated because we were tired from the trip. They had even delivered our luggage to the room by the time that we got there. The room was spacious and very clean. The only thing I missed was a kettle or coffee maker. It’s in a great location with lots of options for breakfast in the area if you didn’t want to eat at the hotel. Overall an excellent stay. We really enjoyed our stay here and highly recommend it.
5 out of 5
by A verified traveler

Posted 19 Apr 2024
The amenities were lovely. Top corner room was great. Crew service was awesome. Very productive to work from.
4 out of 5
by A verified traveler

Posted 18 Apr 2024
We enjoyed staying at the Poet however no handrail on the way up to first floor and no elevator! For seniors -that can be dangerous. Good location though.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Great place to stay for an easy option to got to the 5 towns . If you are driving it take you in and out from the region with out any trouble . If you are with people that are ultra picky is a good place becouse is clean and adequate
4 out of 5
by A verified traveler

Posted 5 Apr 2024
Hotel was cute and comfortable. Bed was wonderful! Area around hotel was a little rough, but that’s usually the case for hotels near train stations. Very convenient location for daily train travel as it was a short walk to the train station. A quick walk down, there was a great shopping and dining area. I would definitely recommend for Cinque Terre travel and would stay here again.