Ratings based on 27 Verified Reviews

4.5 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 5 Jun 2024
A tourism oriented property. Rooms as booked were not available for entire family and had to settle for a lower category for one of the rooms to be close together on the same floor
Comment from Hotel Management
11 Jun 2024 by simone , Hotel Management
dear Danwe apologize that you can not stay in our suite due a renovation.we try to give to you a better solution booked for you a superior room vith view.we hope to welcome you again in suite best regards
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Lovely hotel
Comment from Hotel Management
5 Jun 2024 by simone, Hotel Management
Dear Carolthank you for your lovely comment we hope to welcome you again best regards
4 out of 5
by A verified traveler

Posted 28 May 2024
The area was pleasant and walkable, and the rooms were clean. However, the supervising staff needs to be more diligent in checking and refilling amenities, such as toilet paper.
Comment from Hotel Management
30 May 2024 by simone , Hotel Management
Dear Angelathank you very much for your comment.we have taken a good note about your suggestbest regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2024
2 out of 5
by A verified traveler

Posted 10 May 2024
WIFI in the room is not working. Not acceptable for this level of room price. For Business it is not convinient.
Comment from Hotel Management
13 May 2024 by simone , Hotel Management
DEAR SIR WE ARE SORRY FOR THE INCONVENIENCE THAT YOU HAVE WITH A WIFI, BUT DURING YOUR STAY BUT NON ONE GUEST HAS BEEN REPORTED TO US THIS TYPE OF PROBLEM BEST REGARDS
5 out of 5
by A verified traveler from miami

Posted 13 Apr 2024
Location
Comment from Hotel Management
20 Apr 2024 by simone, Hotel Management
dear Jose thank you very much for your good feedbackwe hope to welcome you again in the futurebest regards
5 out of 5
by A verified traveler from The Woodlands

Posted 8 Apr 2024
Excellent service!!
Comment from Hotel Management
11 Apr 2024 by simone , Hotel Management
Dear Gabrielathank you very much for your positive commentbest regards
5 out of 5
by A verified traveler from Charleston

This traveler left a rating score only Posted 31 Mar 2024
5 out of 5
by A verified traveler

Posted 31 Mar 2024
The hotel had a view of the harbor, with walkability to both the harbor and for shopping and restaurants. Also an easy walk to the train station. Everything was clean and modern.
5 out of 5
by A verified traveler

Posted 3 Mar 2024
The staff was super helpful, the location is great near the historic center with lots of shops and great restaurants. Parking is very convenient as well as access to the central train station. Will definitely stay there gain on my next trip.
Comment from Hotel Management
5 Mar 2024 by simone , Hotel Management
Dear FlavioThank you so much for your comment and we hope to have you again as our guestBest regards