Ratings based on 30 Verified Reviews

4.2 out of 5
100% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2023
4 out of 5
by A verified traveler

Apenas uma noite

Posted 14 Jan 2023 on Hotels
Ficamos apenas uma noite, hotel limpo, quarto limpo e confortável. Tem um supermercado grande perto (duas quadras), mas a região próxima ao hotel é bastante degradada. Eu não sairia à noite. Hotel é funcional, manutenção em dia, mas precisa de uma renovação.
Comment from Hotel Management
15 Jan 2023 by Juan, Hotel Management
Estimado, agradecemos vuestro comentario.Sobre el estado del Centro, estamos 100% de acuerdo, pero es una circumstancia fuera de nuestro control!
4 out of 5
by A verified traveler

Posted 18 Nov 2022
REALLY liked very secure parking are for car and motorcycle. Also VERY quiet in the middle of a city.
Comment from Hotel Management
18 Nov 2022 by John, Hotel Management
David, Thank You for the kind words.
5 out of 5
by A verified traveler from Springdale

Posted 6 Jun 2022
Mrs Blanca and Mr. John were outstanding Hosts. Very helpful and always friendly. They make my stay more enjoyable. Great continental breakfast every day. My compliments all around.
Comment from Hotel Management
17 Jun 2022 by John, Hotel Management
Thanks for the kind words. As Budget used to say "We try harder"!
5 out of 5
by A verified traveler

Posted 3 Jun 2019
Comment from Hotel Management
6 Jun 2019 by John, Hotel Management
Thanks for the nice rating!
4 out of 5
by A verified traveler

Posted 24 Feb 2019
Like the central location, the old house has a charm. Continental breakfast could be improved
Comment from Hotel Management
27 Feb 2019 by John, Hotel Management
Thank you for the review.
4 out of 5
by A verified traveler from Illinois

Clean and comfortable

Posted 8 Feb 2019 on Hotels
The hotel is clean and comfortable and the owners are very friendly. The wifi in the newer section in the back is erratic. We were very disappointed in the town of La Serena. There is really not much to do or see, unless you want to go to the beach where all the resorts and hotels are.
Comment from Hotel Management
13 Feb 2019 by john, Hotel Management
Just today installed another wifi Access Point (we now have six of them!) to improve the coverage in that area. As for the town in general, yes its a bit lacking as most of the effort goes into promoting the beach area.
2 out of 5
by A verified traveler

Posted 20 Sep 2018
Maybe if it had more guests it would have been different, but this time it was dead.
Comment from Hotel Management
27 Sep 2018 by John, Hotel Management
Not exactly constructive criticism. It isn´t our fault that the whole country shuts down during the national holidays!
4 out of 5
by A verified traveler

Posted 20 Mar 2024
La propiedad está bien cuidad es muy bonita, aunque se notan los años. El poco personal que atiende lo hace bien. No es para hacerse grandes expectativas sobre el “desayuno incluido” pero está bien.
Comment from Hotel Management
21 Mar 2024 by Juan, Hotel Management
Estimado Waldo,Gracias por su amable comentario.
5 out of 5
by A verified traveler

Posted 16 Feb 2024
Comment from Hotel Management
17 Feb 2024 by Juan, Hotel Management
Estimada DanielaAgradecemos su comentario!