Ratings based on 29 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2023
Friendly and helpful staff, beautiful old building which has been restored tastefully. Good central location. Secure parking across the street. A decent place to stay in Le Serena.
by A verified traveler
Posted 2 Dec 2023
The rooms are set around a beautiful courtyard. It feels very safe and private. The staff is helpful and friendly. Guests can use a kitchen and even a small exercise room. Within a 15 minute drive from the airport and a 1/2 hour walk to the famous lighthouse and beach.
by A verified traveler
Posted 12 Nov 2023
Staff are very nice
Comment from Hotel Management
29 Nov 2023 by maca salas, Hotel Management
Muchas gracias por su visita
by A verified traveler
Posted 27 Sep 2023
Great breakfast. Very friendly and helpful staff. I would stay there again.
by A verified traveler
nice homely hotel.
Posted 6 Apr 2023 on Hotelsnice hotel in a good location close to the center but quiet. The rooms vary in size. Helpful and friendly staff. They have a nice courtyard to sit in and a kitchen plus small basic gym. I would be happy to stay here again
Comment from Hotel Management
18 May 2023 by maca salas, Hotel Management
thanks so much we are so glad you enyoy your estay.
by A verified traveler
Posted 9 Sep 2019
We stayed for one night at Hotel Chagual. The hotel staff were very professional and accommodating. It was a chilly night and they provided us with extra blankets and a heater for the room.
by A verified traveler
Posted 21 May 2024
.
Comment from Hotel Management
21 May 2024 by Maca salas , Hotel Management
Gracias por su visita
by A verified traveler
Posted 12 May 2024
Ótimo ambiente.
Comment from Hotel Management
21 May 2024 by Maca salas , Hotel Management
Estamos felices de de que hayan disfrutado su estadía
by A verified traveler
Excepcional lugar en La Serena
Posted 1 Mar 2024 on HotelsExcepcional lugar en La Serena, es muy tranquilo, acogedor, cómodo y limpio, el servicio muy amable y dispuesto, desgraciadamente no tomé el nombre de la chica a cardo del turno de la noche pero agradezco su gran cordialidad y trato sumamente profesional
by A verified traveler
Posted 16 Feb 2024 on Hotels
