Ratings based on 462 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Gwenaëlle, Hotel Management
Cher Philip,Nous vous remercions pour cette très bonne note attribuée à notre hôtel à l'issu de votre séjour.A bientôt !
5 out of 5
by A verified traveler

Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
20 Jan 2024 by Gwenaëlle, Hotel Management
Cher Monsieur M,Merci pour cette excellente note attribuée à notre hôtel. Nous sommes ravis d'avoir pu répondre à vos attentes.A bientôt,
5 out of 5
by A verified traveler

Very comfortable and great location

Posted 12 Jan 2024 on Hotels
Very nice hotel in a great location overlooking the harbour and adjacent to the aquarium. Comfortable room and bed, the room was nice a clean with good facilities. Reception staff were excellent helping my wife with a lost iPad left in a sister hotel in Rouen. Private parking, take a ticket on entry and pay at the barrier when leaving. Would recommend.
Comment from Hotel Management
14 Jan 2024 by Gwenaëlle, Hotel Management
Dear Denise,Thank you for taking the time to share your positive experience at Hôtel Mercure La Rochelle Vieux-Port. We are delighted to hear that you found our hotel comfortable and enjoyed our great location overlooking the harbor. We are glad that you found your room clean and well-equipped, and that our reception staff provided excellent assistance.We appreciate your recommendation and hope to welcome you back again in the future.Warm regards,GwenaëlleCheffe de réception
4 out of 5
by A verified traveler

Posted 26 Mar 2022
close to the action whether that is the water / boating activities or shops or restaurants
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Mar 2022 on Hotels
5 out of 5
by A verified traveler

Nice hotel in old harbor area

Posted 20 Mar 2022 on Hotels
Great location on water but a lot of closed roads around hotel and somewhat difficult to get too. Parking was an on-site outside lot but very crowded and hard to find space
5 out of 5
by A verified traveler

Posted 16 Mar 2022
Situated rught in the heart of tje port.Stuff was all cloae by and parking at hotel was easy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2022 on Hotels
4 out of 5
by A verified traveler

Posted 20 Sep 2021
The rooms are very efficient but tiny, reminiscent of a cruise ship size room.
5 out of 5
by A verified traveler

Posted 15 Sep 2021
It was a perfect location for site seeing.