Ratings based on 154 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hemel Hempstead
Posted 14 May 2024
Excellent place to stay. Nice and quite and attentive staff. The hotel has been well decorated and has excellent facilities; one of the best I've stayed at this year. 2 issues: the breakfast at 32 Eu per person is excessively priced; the hotel could have sent directions before the stay as it is somewhat difficult to find by car and GPS.
Comment from Hotel Management
15 May 2024 by Noémie - Reception desk , Hotel Management
Dear David, the whole team of la Maison des Ambassadeurs would like to thank you for taking the time to share us your feedback after your stay in our establishment and is delighted to read that the team as well as the facilities lived up to your expectations. We price our breakfast 32 due to the large choice of fresh and local products, salty and sweet, the quality of the food proposed, you have salmon, Champagne and our pastry chief prepares a lot of good things every morning, but we're sorry if you found it too expensive. Don't hesitate to tell our staff when something doesn't suits you so we can propose alternatives (such as our express breakfast). We indeed send directions by email but if you don't have it of course don't hesitate to call us so we can help you arrive to the hotel ! Hope we'll see you again soon, Best regards,
by A verified traveler
Posted 6 Mar 2024
We had great stay. It was a bit tricky to find our way in because of the pedestrianisation of the street where it is located. Despite having booked a parking spot, we were not given instructions on how to go about passing the electric bollards until we called the hotel on our second trial. But we were then given clear directions over the phone whilst traveling which was a great help. Despite the fact that like many places in France there is barely not many restaurants open on Sundays and Mondays and so was unfortunately the restaurant of the Hotel. the only negative point was the lift does make quite a bit of noise and that there was a bad smell coming from the bathroom drains. Which was spotlessly clean so must be the city drains issue. We were offered a room upgrade for our wedding anniversary stay and all staff were extremely professional and welcoming. We will definitely consider staying there again.
Comment from Hotel Management
6 Apr 2024 by Noémie - Reception desk, Hotel Management
Hello, thank you for taking the time to send us your post-stay review. We are very happy to read that you enjoyed your stay at La Maison des Ambassadeurs and hope to see you again soon! Getting around downtown La Rochelle can be tricky, so please don't hesitate to call us for clear directions. As for restaurants, please don't hesitate to ask us for our best recommendations. Best regards,
by A verified traveler
Posted 26 Feb 2024
I love this hotel. The property is great. The communal bar area is a lovely place to hang out. The rooms are lovely and clean and comfortable. The staff are exceptional. Possibly my favourite hotel to stay at in all of France. Sadly I don't spend enough time, just a quick visit for work...next time I will spend longer just to enjoy the amazing bar and lounge.
Comment from Hotel Management
29 Feb 2024 by Sasha - The Front Desk, Hotel Management
Dear Sir,The whole team of our Maison des Ambassadeurs would like to thank you for taking the time to write this wonderful comment about our hotel. We are delighted to read that you particularly appreciate our Bodard Bar, our comfortable rooms as well as our staff. We are glad to learn that we are one of your favorites hotels of France and we would be really happy to welcome you back again soon.Kind regards,
by A verified traveler from Las Vegas
Posted 22 Feb 2024
Always great to come back.
Comment from Hotel Management
20 Mar 2024 by Noémie - Reception desk , Hotel Management
Hello, Thank you for taking the time to share us your opinion after your stay at La Maison des Ambassadeurs. We're delighted to read that you enjoyed your stay and would be happy to welcome you again ! Best regards,
by A verified traveler
Excellent one night stay!
Posted 20 Feb 2024 on HotelsWell positioned in the centre of La Rochelle
Friendly, welcoming staff
Nice, comfortable bar and lounge area
We were travelling with our two Frenchies and the room we had was perfect for us
Comment from Hotel Management
20 Mar 2024 by Noémie - Reception desk , Hotel Management
Hello, the whole team thanks you for taking the time to write us a comment after your stay in our establishment. We're all glad to know that you enjoyed staying in La Maison des Ambassadeurs, as well as the comfort of our lounges and our bar. We would be happy to host you again, Sincerely,
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Sasha - The Front Desk, Hotel Management
Dear Sir,Thank you for taking the time to leave us a note about your stay in our Maison des Ambassadeurs.We are delighted to learn that it deserved a 10/10 for you.Kind regards,
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
30 Dec 2023 by Fiona - La Réception, Hotel Management
Chère Madame,Nous vous remercions pour cette note de 10 concernant votre séjour au sein de La Maison des Ambassadeurs.Nous sommes ravis d'apprendre que vous avez passé un merveilleux séjour et nous vous remercions d'avoir pris le temps de partager votre expérience. Nous espérons avoir la chance de vous accueillir à nouveau lors d'une prochaine escale à La Rochelle.Chaleureusement,
by A verified traveler
Posted 27 Nov 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Sasha - La Réception, Hotel Management
Chère Madame, Cher Monsieur,Nous vous remercions pour cette note de 10 concernant votre séjour au sein de La Maison des Ambassadeurs.Au plaisir de vous accueillir à nouveau lors d'une prochaine escale à La Rochelle.Chaleureusement,
by A verified traveler from Canning
Posted 1 Nov 2023
The best location! Staff is extremely polite and helpful.
We had a room facing the pool and one thing that was a bit annoying is that the music speakers at the pool were going late into the evening and we had to call to get them to turn it off. (Which they did every time) but after 10 pm, please turn off the music outside.
Comment from Hotel Management
3 Nov 2023 by Sasha - The Front Desk, Hotel Management
Dear Madam,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you found our location to be exceptional and that you were pleased with the courteous and helpful service provided by our staff.We truly value your input, and we apologize for any inconvenience you experienced with the poolside music. Your feedback is important for us to improve our overall guest experience. Rest assured, we will address this issue to ensure that it is promptly resolved.We appreciate your understanding and hope to have the pleasure of welcoming you back to La Maison des Ambassadeurs in the near future, providing you with an even more enjoyable and peaceful stay.Kind regards,
by A verified traveler
Posted 9 Oct 2023 on Hotels
Lovely stay
Great service, lovely staff
Lovely property right in the heart of town
Delighted all round
Comment from Hotel Management
23 Oct 2023 by Sasha - The Front Desk, Hotel Management
Dear Sir,We're delighted to hear about your lovely stay and the great service you experienced at our hotel! Our dedicated staff takes pride in ensuring guests have a wonderful experience. Being in the heart of the town is indeed a fantastic location. We're thrilled that you're pleased with your overall stay. If you have any additional comments or specific needs, please don't hesitate to let us know. Your satisfaction is our top priority, and we hope to welcome you back in the future. Thank you for choosing La Maison des Ambassadeurs.
