Ratings based on 287 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Very friendly and helpful staff. Excellent breakfast. Great location.
Comment from Hotel Management
17 May 2024 by alex, Hotel Management
Un grand Merci pour ce commentaire de la part de toute notre petite équipe. Nous sommes ravis que vous ayez apprécié nos prestations et particulièrement notre petit déjeuner servi en chambre.
by A verified traveler
Posted 24 Apr 2024
A wonderful stay in La Rochelle! We loved the cute room and the staff were incredibly friendly and helpful! Our only complaint was the bed was a little bit dusty or hairy in someway that was unpleasant.
Also note the bathroom is clean and good but very very tiny.
Comment from Hotel Management
26 Apr 2024 by Alex, Hotel Management
Thank you Emily, for taking some time to leave us a review, we appreciate your feedback. 99% of the time our rooms and espacially beds are spotless clean, like the bathroom you mentioned as we double check the cleaning every day. We will have a special look about this subject from now.
by A verified traveler
Posted 22 Apr 2024
Teeney tiny room but perfectly adequate for our overnight stay. Great location right in the centre. Friendly & helpful guy on reception.
Lots of stairs up to the hotel so not suirable fir those with mobility issues. Difficult to park but this was made clear on the website so we knew before booking. Comfortable bed
Difficult to
Comment from Hotel Management
24 Apr 2024 by Alex K, Hotel Management
Thank you for taking some time to leave a review, we appreciate your feedback. We are glad you spent a great stay with us. Have a nice journey.
by A verified traveler
Posted 3 Nov 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by alex, Hotel Management
Merci d'avoir pris le temps de laisser un commentaire, meme succint, la note parle d'elle meme et nous sommes ravis que vous ayez passé un tres bon sejour.
by A verified traveler
Posted 19 Oct 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by Alex, Hotel Management
Merci Andrea de votre commentaire. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous accueillir à nouveau ou vos amis si vous nous les envoyez.
by A verified traveler
Super hotel in the heart of town
Posted 26 Sep 2023 on HotelsLovely hotel in the heart of La Rochelle and would highly recommend. We had a family room which was spacious and had everything we needed. 10 minute walk to the beach but in the middle of town with lovely view of the harbour area. Vincent at reception was extremely helpful.
Only potential downside was the steep stairs to get to reception if you had heavy luggage or not great on the feet. We will be back.
Comment from Hotel Management
3 Nov 2023 by Alex, Hotel Management
Thank you Peter for taking some time to leave a review. We apreciate your feed back.
by A verified traveler
Fab little hotel
Posted 24 Sep 2023 on HotelsGreat little hotel in a great location
Very friendly service. Clean and quiet rooms.
Would definitely go back.
Comment from Hotel Management
3 Nov 2023 by alex, Hotel Management
We are glad you enjoyed your stay and are ready to welcome you whenever you can.
by A verified traveler
Posted 23 Aug 2023 on Hotels
A gorgeous view from our hotel room. Very central location.
The hotel had sent us an email regarding the parking options, however it was not forwarded by Hotels.com, so we were unprepared. However it was quite a distance from any parking. Most of the free parking was full, although we did find some eventually - Paid for parking was closer but a queue to get in.
Comment from Hotel Management
29 Aug 2023 by Alex, Hotel Management
Thank you Deborah for your great review. In this very high season don't try to find a free parking, it's almost unpossible. And once you're out of the car you can do everything by feet. Just try to travel with light suitcases.
by A verified traveler
So disappointing
Posted 19 Aug 2023 on HotelsFirstly, nowhere to drop off bags in late morning because noone there and door locked until 3pm which we did not expect and had been travelling from Nantes and it was hot weather. Noone is there at night, either, didnt feel safe - if an emergency would not have been good.
View from room was lovely but standard of room very tired and neglected. Was cheap room interior, in poor state of repair - shelf fell down, bedside shelf almost fallen down & all extremely basic and felt neglected. Bathroom towels old and no longer white - need throwing away!! This hotel definitely over priced. Harbour view and location of hotel is only good point. The photos supplied by hotel are misleading.
Comment from Hotel Management
29 Aug 2023 by Alex, Hotel Management
Mrs Dawn, I'm sorry you found the hotel over priced, even if it's very high season in a very touristic city, and right in the middle of the Harbour. At least you liked the harbour view, and the situation of the Hotel. Check in starts at 3PM, not before because we have to clean and prepare your room that former guests have just left. I am sorry you didn't read your email confirmation, where check in time is clearly written. Reception is open from 3PM to 8PM, after that you can call reception directly from your room (even if you don't see anyone behind the desk).
by A verified traveler
Harbour Views
Posted 18 Aug 2023 on HotelsOutstanding, a perfect location over looking the harbour and within the buzz of the night life and the many restaurants. Staff were very helpful. However a word of warning the parking is difficult as the hotel is located in a pedestrian only area . This was not made enough on booking.
Comment from Hotel Management
8 Sep 2023 by Alex, Hotel Management
Thank you for your review. You can drive to the hotel, its a restricted zone forbidden to anyone but not to Everyone. And you, as a guest, are allowed to drive and stay in front of the hotel for a 2 mn stop before going to the car park.
