Ratings based on 170 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Road closures everywhere and even parking is close by but hard to find as the first time to be there. Road closures is a very big problem
Comment from Hotel Management
15 Jun 2024 by Emy, Hotel Management
Dear Irene,Thank you for sharing your feedback about your recent stay with us.We are sorry to hear that road closures and difficulties in finding the parking caused you inconvenience. As our hotel is located on the port of La Rochelle, a fully pedestrian area, it is indeed necessary to take a few detours and one-way streets to reach us. We understand that the city's traffic management decisions may have been a hassle for you.However, to assist our guests as much as possible, we send several emails before their arrival with the exact route to take to reach our hotel as simply as possible. We hope that this information will be helpful for your next stay.We look forward to welcoming you again and making your experience more pleasant.Best regards,
by A verified traveler
Posted 27 May 2024
Great Hôtel convenient to restaurants and shops. We enjoyed our stay and with it was more than one night. Crowded with day trippers on Sunday. Live music in the streets and lively atmosphere.
Comment from Hotel Management
29 May 2024 by Emy, Hotel Management
Dear Jane,Thank you very much for your warm comment. We are delighted to hear that you enjoyed your stay with us, as well as our location on the Old Port, conveniently close to restaurants and shops.We hope to have the pleasure of welcoming you again for an even more enjoyable stay.Best regards,
by A verified traveler
Posted 22 May 2024
Very nice hotel in a great location. Lovely breakfast.
Comment from Hotel Management
25 May 2024 by Emy, Hotel Management
Dear Kim,Thank you very much for taking the time to share your positive impressions following your stay in our hotel. We are delighted to read that you appreciated our location on the Old Port of La Rochelle. We are also happy that our breakfast met your expectations. We hope to have the pleasure of welcoming you again very soon for another equally pleasant stay.Kind Regards,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Emy, Hotel Management
Chère Clare,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Bien à vous,
by A verified traveler
Posted 5 May 2024
Great place to stay in La Rochelle with easy access to the city and sites.
Comment from Hotel Management
8 May 2024 by Emy, Hotel Management
Dear Christie,Thank you for your positive feedback! We are delighted that you enjoyed your stay in La Rochelle and that our location provided easy access to the city and its attractions. We hope to have the pleasure of welcoming you again on your next visit to the area. Please feel free to contact us if you need any further information for your next stay.Kind Regards,
by A verified traveler
Posted 21 Apr 2024
The building layout is weird. Lots of changes in level and passages to reach the room. Broken lift did not help. Young inexperienced staff will need more training to allow this hotel to reach its level. However, very close to the bustle of the old port.
Comment from Hotel Management
23 Apr 2024 by Océane, Hotel Management
Dear Sir,Thank you for taking the time to share your experience. We are sorry that the layout of the building may have seemed inconvenient to you. We understand that the malfunctioning elevator did not make your stay easier, and we apologize for this inconvenience. Your feedback regarding our staff is also noted. However, we are glad that you enjoyed our proximity to the old port of La Rochelle.We hope to have the opportunity to welcome you again in the future to provide you with a more enjoyable experience.Best regards,Océane
by A verified traveler
Highly recommended
Posted 24 Dec 2023 on HotelsExcellent hotel! Really well located and excellent service!
Comment from Hotel Management
25 Dec 2023 by Léa :), Hotel Management
Dear madam, what a pleasure to read that you were fully satisfied with your stay with us! Taking care of you is essential and we are delighted that your experience was a success. We will be sure to share your impressions with our staff. We hope to see you soon, sincerely,
by A verified traveler
Tony Annie
Posted 23 Dec 2023 on HotelsExcellent, great hotel staff very helpful will stay again
Comment from Hotel Management
25 Dec 2023 by Léa :), Hotel Management
Dear Mr, what a pleasure to read that you were fully satisfied with your stay with us! Taking care of you is essential and we are delighted that your experience was a success. We will be sure to share your impressions with our staff. We hope to see you very soon, sincerely,
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
22 Nov 2023 by Mathilde, Hotel Management
Chère Monsieur, Nous vous remercions chaleureusement de nous avoir fait confiance pour votre séjour à La Rochelle. Nous transmettrons votre satisfaction à notre équipe, qui sera certainement encouragée par votre retour positif. Nous sommes impatients de vous accueillir à nouveau pour une autre expérience tout aussi mémorable. Bien cordialement, Mathilde
by A verified traveler
Well worth a visit
Posted 6 Oct 2023 on HotelsGreat hotel, great location
Comment from Hotel Management
29 Oct 2023 by Jordan, Hotel Management
Dear GuestWe are delighted that you enjoyed your stay with us. We hope to see you soon!
