Ratings based on 30 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
2.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Terrible
Posted 12 Sep 2021 on HotelsFirst of all I did not stay because the cab driver told me the hotel was inoperable for the last 6 or 7 months. He took me there to the hotel to see and there were no lights on at all. Terrible. I would not recommend this hotdl to my worst enemie.
Recommended
for Everyoneby A verified traveler from SANTIAGO CHILE
Good location NICE OWNERS, AND STAFF.
Posted 29 Mar 2018
Pros: See above.
Cons: Get a back room, as the front rooms can have a lot of street noise.
Location: 0000
They BENT OVER BACKWARDS, to help and please us, Even to the point of loaning me the kitchen to cook a soup for my wife who was not feeling well.
Comment from Hotel Management
4 Apr 2018 by rr, Hotel Management
gracias
by Israel
Posted 15 Dec 2017 on Hotels
very bad service very dirty rooms the bathroom covered a bad experience
Comment from Hotel Management
26 Jan 2018 by w, Hotel Management
gracias
Recommended
for Everyoneby A verified traveler from Montreal
Nice hotel close to the bus terminal
Posted 18 Oct 2017Hotel located close to red line cable car, cemetery and bus terminal. Friendly staff.
by A verified traveler
Stay away
Posted 14 May 2017 on HotelsBesides two people at the front desk who were nice, the rest was bad. They only want you for your money, and you feel that way. Hair in the sink and shower. Minimalist breakfast with no choice at all (you either have breakfast or you don't). I'm rather tall and had to pay extra for a queen bed. I mentioned it as a preference that I had already paid for and they had it available, but refused to give it to me unless I paid more. Simply keep away.
by A verified traveler
Posted 23 Dec 2016 on Hotels
by A verified traveler
No wifi in the roon
Posted 14 Nov 2016 on HotelsOnline it said there was wifi in the room... well there wasn't. Apart from that it was ok and quite cheap.
by A verified traveler from DC Suburbs
People Skills Go A Long Way, Or Not
Posted 8 Aug 2016I paid for a room for one person with a queen bed for 9 nights. When I checked in, despite having clear documentation of my purchase, and a translator with me, I was denied what I had already paid for. I was told that I would have to pay more if my translator were allowed upstairs, although I was given a room with 2 single beds, I was also told that I would have to pay twice as much as I had already paid, to get what I already paid for, a queen bed. The hotel wasn't nearly full, and they could have easily given me the queen bed, but they, especially Luz, the granddaughter of the owner, were determined to get more money from me. It also seemed to annoy them that I had a local with me that understood the situation and attempted to advocate for me. They told me that I needed to leave them the room key so that they could clean the room, which I did after cautiously removing my belongings. After returning, I was told that my key was missing, and they were quite persistent about getting more money from me, because how else could it go missing if not my fault??? Although somehow the room was clean and empty of my things.... I was thoroughly sick of all the shenanigans, including standing in 8" of trap water to take a shower, and I expressed that all I wanted was to check out without paying more, Then they had to send someone up to make sure the remote control was there!! i stayed 2 of 9 nights and never got any refund, but didn't pay more either, beware of scammers!!
by Adam from Berlin, Germany
A diamond in the rough
Posted 23 May 2016 on HotelsLa Paz is quite ugly in general. In the middle of the dirt and chaos, Hotel La Joya stuck out as what appeared to be the nicest place one could find in the area. The breakfast area is nice with good views of the city while the staff and owners were pleasant, helpful, and spoke great English.
Recommended
for Everyoneby A verified traveler from Fukuoka
Reliable Hotel Staff
Posted 14 Feb 2016We made some requests to the hotel staffs, then they were willing to answer our requests. The hotel room cleanliness is so-so.
