Ratings based on 36 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2023
Really enjoyable stay!
Comment from Hotel Management
21 Oct 2023 by Ana Belén,
Guest Experience, Hotel Management
Dear Jenna,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.We hope to welcome you back to our hotel in the near future for yet another great stay.Best Regards,Ana Belén, Guest Experience
by A verified traveler
Posted 19 Jul 2023
Absolutely lovely hotel, rooms were amazing. Fully equipped, modern, new, clean & spacious . Quiet & peaceful. Staff were extremely friendly & helpful. Only booked breakfast, which was excellent, lots of choice and all fresh. Hotel is slightly out of the way, with not much at round and taxis were hard to get at times. The hotel was lovely to be around and lovely to come back to peace & luxury at night. Would recommend & would return
Comment from Hotel Management
31 Jul 2023 by Ana Belén, Guest Experience, Hotel Management
Dear Sandra,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Once more we thank you for sharing your experience with us and look forward to serving you again soon.King Regards,Ana Belén,Guest Experience
by A verified traveler
Posted 7 Jul 2023
I loved the staff, they were so helpful and accommodating to every single need. The room itself was amazing and the view was even better, the facilities such as the swimming pool was great. I would highly recommend staying here, you would absolutely love and enjoy it. Thank you
Comment from Hotel Management
9 Jul 2023 by Ana Belén, Guest Experience, Hotel Management
Dear Ismeel,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind Regards,Ana Belén, Guest Experience
by A verified traveler from Chantilly
Posted 22 Apr 2023
Nice apartments in good hotel
Comment from Hotel Management
25 Apr 2023 by Katerin Espinoza, Guest Experience Manager, Hotel Management
Dear Guest,We are glad to receive such a positive review.The satisfaction of our guests is very important to us, and it was rewarding to receive your feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards.We look forward to welcoming you and your family on your next trip.Best wishes,Katerin Espinoza, Guest Experience Manager
by A verified traveler
Posted 16 Oct 2022 on Hotels
by A verified traveler
Posted 10 Oct 2022 on Hotels
by A verified traveler
Nice Hotel
Posted 27 Jul 2022 on HotelsThe hotel is a new hotel (built last year) the accommodation i modern, good quality and comfortable.
The hotel offers 2 restaurants, a pool side and main restaurant offering buffet or a la carte. The food is good quality but not aimed at familys with little or no choice for children. The pools areas are clean and there is no rush for a poolside sunbed, there is also a rooftop pool/bar area which is very nice but understaffed. The hotel has reasonable customer service with some staff being far more efficient then others. Overall a stay i would recommend.
by A verified traveler
Superb!
Posted 17 Jun 2022 on HotelsA fantastic hotel. only 10 mins away from Benidorm. peaceful atmosphere. Staff are very helpful. excellent service. Excellent food. Highly recommended this hotel.
Thank you to all the team we had an incredible time.
by A verified traveler
Fabulous oasis in a sea of calm
Posted 14 Oct 2021 on HotelsFabulous hotel. An oasis in a sea of calm. Alexander on the front desk looked after us for our stay and he and everything was 100 per cent.
Comment from Hotel Management
17 Oct 2021 by Carlos Limones, Assistant Manager, Hotel Management
Dear Anne,
Thank you for sharing your review.
Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.
We can't wait to see you on your next visit!
Kind regards,
Carlos Limones, Assistant Manager
by A verified traveler from Den Haag
Posted 14 May 2024
Perfecte locatie, wel auto nodig om het en der te komen.
Comment from Hotel Management
15 May 2024 by Rebeca Domínguez, Guest Experience Manager, Hotel Management
Beste Alexander,We danken u voor uw fijne feedback.We zijn blij te horen dat u de netheid van onze kamers en de algehele staat van Barceló La Nucía Hills als uitstekend heeft ervaren. Het verheugt ons ook dat onze service aan uw verwachtingen voldeed. We begrijpen dat onze locatie het gebruik van een auto vereist om de omgeving te verkennen en waarderen uw aanpassingsvermogen hierin.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Rebeca Domínguez, Guest Experience Manager
