Ratings based on 28 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 10 Sep 2019
The property is nice, parking ok, the room was clean, just what was expected for the listed price during the high season.
The issue was that the hotel should inform potential clients that a “BIG” event will take place 50 meters from its premises. This is a 3 days event and I had the “pleasure” of hearing only the first evening. It started at about 17:00 with instruments testing and full blast at 21:30 until 5:00 in the morning!!! It was HEAVY METAL concert with huge speakers blasted through the night...
We were given a room at street level with windows looking at the concert venue! At 18:00 hours we asked for a room facing the opposite side and our request was processed successfully, still the music could be heard probably from few kilometers away in the valley.
Great location, great property, horrible care for its customers.
by A verified traveler
Posted 17 Aug 2019
Clean, friendly, great value, good location, cheap breakfast, free parking
by A verified traveler
Posted 18 Jul 2019
Enjoyed the view. Town, La Massana, is a 15 minute walk down the mountain. L6 Busses 1.8 Euro per person, run every 15 minutes to La Vella from the bus stop in town. There is another bus 1 Euro that goes up and down the mountain if you don't enjoy the hike. Should have a car if you are staying here. Plenty of free parking during the summer. Staff was very helpful although it helps to know some Spanish.
by A verified traveler
Posted 3 Jun 2019
Comment from Hotel Management
17 Jun 2019 by Bisset, Hotel Management
Gracias, les esperamos pronto. Un saludo!
by A verified traveler
Posted 31 Aug 2020
by A verified traveler
Posted 3 Aug 2020 on Hotels
by A verified traveler
Posted 7 Jul 2020
by A verified traveler
Posted 3 Jul 2020 on Hotels
by A verified traveler
Posted 5 Jan 2020 on Hotels
muy bien todo
by A verified traveler
Posted 30 Dec 2019
