Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Hotel Management, Hotel Management
Thank you, David, for your kind review of our hotel! We are so happy to hear that you enjoyed your stay with us and look forward to hosting you again.
by A verified traveler from Mito, Ibaraki
Posted 26 Apr 2024
Safe and quiet. The staff are friendly. I enjoyed the staying. Thanks.
Comment from Hotel Management
26 Apr 2024 by Hotel Management , Hotel Management
Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!
by A verified traveler
Posted 19 Apr 2024
Very clean. Breakfast selection was larger/better than other Residence Inns. Hot tub and pool very clean. East parking - have to pay $25/nt. A but if walk but very do-able yo UCSD. Only down side, ceilings are somewhat thin. Had a very loud person above, but staff was great and moved us to another room and no further issue.
Comment from Hotel Management
22 Apr 2024 by Hotel Management, Hotel Management
Hello Erica,Thank you for your kind review of our hotel. We are so happy to hear that you enjoyed the many amenities offered to our valued guests. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!
by A verified traveler from Victoria
Posted 18 Apr 2024
Great place for families. Buffet breakfast, pool, hot tub. Some shopping and restaurants within walking distance
Comment from Hotel Management
18 Apr 2024 by Hotel Management, Hotel Management
Hello Rory,Thank your kind words and feedback! We are glad to hear that you enjoyed your stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)
by A verified traveler
Posted 17 Apr 2024
Amazing townhouse style room. Staff was so friendly on check in. Clean. Breakfast was a serious breakfast. Not just a granola bar and coffee but a full breakfast with so many options. 5 star
Comment from Hotel Management
17 Apr 2024 by Hotel Management, Hotel Management
Hi Kristen!Thank you for your very kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)
by A verified traveler from Broomfield
Posted 14 Apr 2024
My requirements for a satisfactory hotel stay are a quiet, dark, comfortable room and bed, decent fitness room, and decent coffee. The room had a lot of light sources, paper thin walls, and a very loud refrigerator that sounded like someone knocking on the door. The bed was hard and the worst part was the flat feather pillows. Did not sleep much at all. Fitness room was fine, coffee was weak but drinkable. Staff was friendly. Overall, would not stay there again.
Comment from Hotel Management
15 Apr 2024 by Hotel Management, Hotel Management
Hello Lisa,Thank you for taking the time to share your experience with us. We appreciate you sharing ways in which we can improve. We will happily take this into consideration going forward. Thank you again for staying with us; we hope that you give us another chance in the future.
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Hotel Management, Hotel Management
Hello Rogelio,Thank you for your kind review of our hotel! We are happy to hear that you enjoyed your stay with us. We hope that you stay with us again soon!
by A verified traveler
Posted 8 Apr 2024
badly needs updating
Comment from Hotel Management
9 Apr 2024 by Hotel Management, Hotel Management
Hello John,Thank you for taking the time to share your experience with us. We appreciate you sharing ways in which we can improve. We will happily take this into consideration going forward. Thank you again for staying with us; we hope that you give us another chance in the future.
by A verified traveler
Posted 31 Mar 2024
Lovely property!
Comment from Hotel Management
1 Apr 2024 by Hotel Management, Hotel Management
Hi Juan,Thank you for your kind words! We are so happy to hear that you enjoyed your stay. We hope to see you again soon!
by A verified traveler from West Covina
Posted 26 Mar 2024
Everyone was so friendly the staff was super from the girls at the front desk too the breakfast staff that helped you
Comment from Hotel Management
28 Mar 2024 by Hotel Management, Hotel Management
Hello Cecilia,Thank you for your kind words! We are so happy to hear that you enjoyed your stay and that our team provided you with exceptional customer service. Our steam strives to provide the best service to all our valued guests like yourself. We hope to see you again soon!
