Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The room has urine smell in the bathroom and the carpet near it.
The room is big and has all facilities
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Thank you, Po Ling, for sharing your feedback with us. We're delighted to hear that you found your room spacious and well-equipped with all the necessary facilities.We sincerely apologize for the inconvenience caused by the odor in the bathroom. Please rest assured that we take cleanliness and hygiene very seriously and will address this matter immediately with our housekeeping team to ensure such issues are resolved promptly.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 28 May 2024
- Very close to UCSD.
- The breakfast buffet has various of choices. Very nice selections.
- Clean room, bed
The only thing I want to recommend is for dog owners, please choose the downstairs rooms. Please call early so arrangement can be made for hotel management in case of availability.
Comment from Hotel Management
28 May 2024 by Hotel Management, Hotel Management
Thank you, Trini, for taking the time to leave such a detailed review! We're thrilled to hear that you enjoyed our location, breakfast buffet offerings and clean accommodations. We appreciate your recommendation for dog owners to choose downstairs rooms. Ensuring a comfortable stay for all our guests, including those with pets, is important to us.Thank you again; we hope to welcome you back to our hotel again soon!
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 20 May 2024
Ants in the bathroom.
Comment from Hotel Management
21 May 2024 by Hotel Management, Hotel Management
Thank you, Chris, for taking the time to share your experience with us. Providing the highest level of hospitality is always our number one priority, and we sincerely apologize for what you experienced during your time here. Our diligent pest procedures do everything in our power to prevent this; however, I will address this with my team so that we can further improve.
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Hotel Management, Hotel Management
Thank you, David, for your kind review of our hotel! We are so happy to hear that you enjoyed your stay with us and look forward to hosting you again.
by A verified traveler from Mito, Ibaraki
Posted 26 Apr 2024
Safe and quiet. The staff are friendly. I enjoyed the staying. Thanks.
Comment from Hotel Management
26 Apr 2024 by Hotel Management , Hotel Management
Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
15 May 2024 by Hotel Management, Hotel Management
Thank you, Esther, for taking the time to review Residence Inn La Jolla. We are glad to hear that you enjoyed your stay overall. Looking forward to hosting you again!
by A verified traveler
Posted 19 Apr 2024
Very clean. Breakfast selection was larger/better than other Residence Inns. Hot tub and pool very clean. East parking - have to pay $25/nt. A but if walk but very do-able yo UCSD. Only down side, ceilings are somewhat thin. Had a very loud person above, but staff was great and moved us to another room and no further issue.
Comment from Hotel Management
22 Apr 2024 by Hotel Management, Hotel Management
Hello Erica,Thank you for your kind review of our hotel. We are so happy to hear that you enjoyed the many amenities offered to our valued guests. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon!
by A verified traveler from Victoria
Posted 18 Apr 2024
Great place for families. Buffet breakfast, pool, hot tub. Some shopping and restaurants within walking distance
Comment from Hotel Management
18 Apr 2024 by Hotel Management, Hotel Management
Hello Rory,Thank your kind words and feedback! We are glad to hear that you enjoyed your stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)
by A verified traveler
Posted 17 Apr 2024
Amazing townhouse style room. Staff was so friendly on check in. Clean. Breakfast was a serious breakfast. Not just a granola bar and coffee but a full breakfast with so many options. 5 star
Comment from Hotel Management
17 Apr 2024 by Hotel Management, Hotel Management
Hi Kristen!Thank you for your very kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us. Hope to see you again soon! :)
