Ratings based on 418 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Amazing hospitality from Alphonso who checjed us in. Beautiful property
Comment from Hotel Management
13 May 2024 by Kevin A., Hotel Management
Pura vIda
by A verified traveler from Bubali
Posted 12 May 2024
Nice cabins, with a pad that leads to a small river in the back. All very quiet, we went at the end of May just after their high season. If you like the peace and quiet. Take the night frog tour, they are very colorfull, early mornings there are Toucans flying arround.
Comment from Hotel Management
12 May 2024 by Kevin A., Hotel Management
thank you for visiting us, we look forward to seeing you the next time you visit our country.
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
12 May 2024 by Kevin A., Hotel Management
Pura Vida!
by A verified traveler
Posted 28 Apr 2024
Great stay and would’ve put 5 stars if my TV was working. TV in our room wasn’t working at all during our stay. Staff were friendly, especially Kevin. Location is close to many attractions.
Comment from Hotel Management
28 Apr 2024 by Kevin A., Hotel Management
Dear David, we appreciate very much that you and your family visited us and we hope to see you again in our beautiful country, we hope to exceed all your expectations in a next ocation we assure you that everything in the room will work properly, thank you very much for your comment.
by A verified traveler
Posted 26 Apr 2024
Amazing staff was awesome and on top of everything, room was very clean and a beautiful balcony
Comment from Hotel Management
28 Apr 2024 by Kevin A., Hotel Management
Thank you very much for visiting our Hotel and we look forward to seeing you next time.Pura Vida!
by A verified traveler
Posted 21 Apr 2024
We had a warm welcome, cabin is beautiful, with a great jacuzzi. Excellent breakfast. Great location near Arsenal.
Comment from Hotel Management
28 Apr 2024 by Kevin A., Hotel Management
Thank you very much for visiting our Hotel and we look forward to seeing you next time.
by A verified traveler
Posted 19 Apr 2024
Nice staff, beautiful rooms with veranda close to a forest (nice to walk and see animals). Housekeeping could be improved (we had to ask to fill up soap and toilet paper twice though our room was cleaned before). Breakfast is too expensive for the small portions that you get.
Comment from Hotel Management
28 Apr 2024 by Kevin A., Hotel Management
Thank you very much for your comments, we are working to improve the experience of our customers and comments like yours are very helpful, we hope to see you next time and exceed your expectations.
by A verified traveler
Posted 12 Apr 2024
The bird wake up call.
Comment from Hotel Management
14 Apr 2024 by Kevin A., Hotel Management
Thank you very much for visiting us.
by A verified traveler
Posted 8 Apr 2024
Great location about 5 minutes from downtown la fortuna. Within walking distance is a mini market and a few restaurants. Very close to the la fortuna waterfall, salto rope swing, chocolate tours and so many other things! Grounds were beautiful, very quiet, great happy hour at the bar and river walk. Highly recommend for couples and families.
Comment from Hotel Management
12 Apr 2024 by Kevin A., Hotel Management
Thank you for staying and sharing this review of your experience at our hotel.
by A verified traveler
Posted 5 Apr 2024
Absolutely wonderful stay. The seclusion of the cabins was great.
Comment from Hotel Management
6 Apr 2024 by Kevin A., Hotel Management
Thank you very much for visiting us, we look forward to seeing you next time.
