Ratings based on 98 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Love the property and nature
4 out of 5
by A verified traveler

Posted 20 Jan 2024
Room was large and comfortable. Food was excellent, bird watching was very interesting. Other services including a cold pool and a pool table were available but we haven't used it. A nice place to stay. Tours at reasonable prices are also available.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2023
5 out of 5
by A verified traveler

Posted 28 Apr 2023
Lovely view of Arenal volcano from the dining area. Definitely have the reception desk book all your excursions and transportation for you. They are very helpful and can get you good rates. John was very helpful in making travel arrangements for me. Just 3 short blocks from central zone of town.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2023 on Orbitz
4 out of 5
by A verified traveler

Posted 25 Feb 2023
Loved breakfast (not included) and bird watching in the mornings, the sloth tour with Armando offered through the hotel was amazing and well worth the price. Location was great, short and safe walk to town (bring a flashlight or phone light). Beds weren’t the best and the sheets were musty but we slept so well and weren’t bothered by any noise.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2023
3 out of 5
by A verified traveler

Posted 6 Feb 2023
Centrally located but receptionist tried to get us to pay in cash at a higher rate than listed on Expedia