Ratings based on 711 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
We had a terrific visit. The staff was very friendly and helpful. No Spanish needed. Almost every sign is in English, staff speaks English. Fantastic location to the volcano, and monkeys and birds are easily seen from the property. Highly recommend!
by A verified traveler
Posted 13 Jun 2024
The view was beautiful and there are very fun activities to do inside the property.
The upside down is that the rooms don’t have refrigerator and air conditioning, fortunately we stayed only one night and it wasn’t too hot that night. Also the shower drain was clogged.
The service at the lobby was just ok. They can do better.
The food at the restaurant was good and the service at the restaurant also very good.
by A verified traveler
Posted 4 Jun 2024
Great for bird watching.
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 26 May 2024
The view on Arenal volcano and the lake is magnificent.
There are so many trails to explore. The territory is green with blooming flowers and and hundreds birds species
by A verified traveler
Posted 24 May 2024
Wonderful and peaceful location.
by A verified traveler
Posted 22 May 2024
This is an amazing property. Paradise. Without exception, the staff was kind, helpful, generous and accomodating with great recommendations on activities. We had a truly wonderful vacation.
by A verified traveler
Posted 20 May 2024
Absolutely stunning property nestled in the National park. Views and hikes superb. The guides were friendly and knowledgeable. The waiters at restaurant were fantastic! Can't imagine a better resort!
by A verified traveler
Posted 16 May 2024
You're surrounded by stunning views and beautiful animals. The trails on the grounds provide a variety of difficulty and experiences. The rooms are huge, though lack of AC and bugs getting through screens can be a minor issue. The staff is very friendly and helpful. Bring a good camera and binoculars because you'll be enjoying the views a great deal. Also, the pool and jet tub were relaxing and enjoyable. The spa was wonderful and affordable.
