Ratings based on 1,118 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 May 2024
Wonderful stay. Highly recommend this hotel!
Comment from Hotel Management
23 May 2024 by Clément, customer service supervisor, Hotel Management
Dear Joan Smyth,We are happy to know that you have a wonderful stay, thank you very much for your feedback. It's always a pleasure to know that our customers recommend our establishment. We look forward to see you again soon.
4 out of 5
by A verified traveler from Dollard Des Ormeaux

Posted 20 May 2024
Quite
5 out of 5
by A verified traveler

Posted 20 May 2024
So kind.
Comment from Hotel Management
23 May 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Dear Jung Hoon Lee, We would like to thank you for this review. We are pleased to hear that you enjoyed your stay. Hopefully to have the chance to see you again.
5 out of 5
by A verified traveler

Posted 20 May 2024
It is a nice hotel
Comment from Hotel Management
22 May 2024 by Clément, customer service supervisor, Hotel Management
Dear Seyede Sara, Thank you for this feedback. We are very pleased to hear that you enjoyed your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 19 May 2024
Very clean and nice hotel good service Not enough parking Competitive price Excellent location Water, coffee and tea free 24hrs Newly renovated rooms All amenities are available except the slippers We loved the experience We will sure come again
Comment from Hotel Management
22 May 2024 by Clément, customer service supervisor, Hotel Management
Dear Souheir Ghaly,Dear Souheir Ghaly,Thank you for taking the time to share your comments with us. We are happy to hear that you appreciated our services, the cleanliness of our hotel and our newly renovated rooms. We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 16 May 2024
Comment from Hotel Management
22 May 2024 by Clément, customer service supervisor, Hotel Management
Dear Boris Grinberg,Thank you very much for this review, we are happy to know that you enjoyed your stay. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 6 May 2024
Clean
Comment from Hotel Management
10 May 2024 by Clément, customer service supervisor, Hotel Management
Dear Giuseppe Letizia, Thank you very much for this review. We are happy to know that you had a great experience at the Hôtel Château Laurier Québec. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Old school , old world charm , every time I've visited old Quebec I've learned something new
Comment from Hotel Management
28 Apr 2024 by Clément, customer service supervisor, Hotel Management
Dear Roger J Landry, We would like to thank you for this feedback. The charm of the Hôtel Château Laurier Québec is unique and we are pleased to know that you appreciated it. We hope to welcome you again very soon.
5 out of 5
by A verified traveler from niagara falls

Posted 23 Apr 2024
Outstanding service. Staff was both professional and courteous. Always had someone on staff who spoke English. Not much in the way of coffee.
Comment from Hotel Management
25 Apr 2024 by Clément, customer service supervisor, Hotel Management
Dear Graig Moriarity, We would like to thank you for this feedback. We are very happy to hear that you had an outstanding service. We take note of your commentary. Hopefully to have the chance to welcome you again.
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Best cost quality options!
Comment from Hotel Management
20 Apr 2024 by Clément, superviseur du service à la clientèle, Hotel Management
Dear Eric Jose, We would like to thank you for taking the time to let this feedback. We are happy to hear that we had the best options in terms of cost and quality.