Ratings based on 105 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Loved the cleanliness and modern feel. Did not like not having a concierge on site or a shower door enclosing that space. Fabulous location!!!
Comment from Hotel Management
13 Jun 2024 by Driss - Hôtel Boutique Ophélia, Hotel Management
Bonjour Sherri !Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated the cleanliness and modern ambiance of our hotel.We apologize for any inconvenience caused by the absence of a concierge on site. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to enhance our services.Regarding the shower situation, we regret any discomfort this may have caused you. We understand the importance of providing a comfortable and convenient bathing experience for our guests, and we will look into possible solutions to address this concern.We're thrilled that you enjoyed our fabulous location, and we hope that overall, your stay was a memorable one.Thank you once again for your feedback, and we look forward to welcoming you back for another enjoyable experience in the future.Warm regards,
by A verified traveler
Posted 31 May 2024
Wonderful high tech modern room, great location walkable to Old Town Quebec and fabulous attached restaurant.
Comment from Hotel Management
1 Jun 2024 by Driss - Hôtel Boutique Ophélia, Hotel Management
Bonjour Michael !Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay in our high-tech modern room and found our location to be so convenient for exploring Old Town Quebec.We're delighted that you appreciated our attached restaurant as well. It's fantastic to hear that it added to the overall experience of your stay.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Best regards,
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
16 Jun 2024 by Charlie - Aneyro, Hotel Management
Hello,We are very sorry to hear that you were not satisfied with your stay. If we can answer any questions, or help with anything, please let us know. Thank you for taking the time to reviewing our hotel, we hope to welcome you again in the future to provide you with a better experience.Kind regards
by A verified traveler
Posted 14 Apr 2024
What a wonderful stay! Would highly recommend. Great location and great experience
Comment from Hotel Management
19 Apr 2024 by Megan, Hotel Management
ear guest,Thank you for your kind words! We're delighted to hear you enjoyed your stay with us and appreciated our location. We look forward to welcoming you back soon!Warm regards,
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Jonathan, Hotel Management
Bonjour Matthew,We are extremely sorry if your stay at our hotel was not up to your standards. A few minutes ago, I have sent you an email to get more information about what happened during your stay that did not go as planned that made you give us a 1 out of 5.Do not hesitate to contact us to improve our guest satisfaction.
by A verified traveler from Dollard Des Ormeaux
Posted 14 Mar 2024
Great boutique hotel with an amazing restaurant below!
Comment from Hotel Management
17 Mar 2024 by Megan, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our boutique hotel and had a fantastic dining experience at our restaurant below. We look forward to welcoming you back for another amazing stay!
by A verified traveler
Posted 3 Mar 2024
Our stay was amazing. The room was high quality luxury and the staff was extremely helpful. 15/10 experience!
Comment from Hotel Management
3 Mar 2024 by Séfora, Hotel Management
Bonjour Stéphanie, Thank you for your comment! We are pleased that you enjoyed the hotel! We hope to have the pleasure of welcoming you again soon. ;)
by A verified traveler
Posted 22 Feb 2024
Super
Comment from Hotel Management
23 Feb 2024 by Jonathan, Hotel Management
Merci beaucoup pour la rétroaction positive! La satisfaction de nos clients est notre priorité alors nous sommes très heureux de cette note parfaite.En espérant vous revoir bientôt !
by A verified traveler
Posted 19 Feb 2024
It was clean and quiet place to stay. We enjoy the living.
Comment from Hotel Management
23 Feb 2024 by Jonathan, Hotel Management
Thank you very much for your positive feedback and wonderful comments. Hope to see you again soon!
by A verified traveler
Posted 16 Feb 2024
Amazing location and very beautiful rooms where you can relax and enjoy the beautiful Quebec city.
Comment from Hotel Management
23 Feb 2024 by Jonathan, Hotel Management
Thank you very much for your positive feedback and wonderful comments! Guest satisfaction is our priority so we are glad you enjoyed. Hope to see you again soon!
