Ratings based on 33 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
2.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
by A verified traveler from miramar
Posted 27 Jul 2023
Very good service, good food, friendly staff
Beautiful view of the ocean, nice pool
Comment from Hotel Management
28 Jul 2023 by Karen., Hotel Management
We are happy you enjoy your stay.with us.Thank you for your reviews.
by A verified traveler
Posted 6 Jun 2023
Al llegar a la propiedad nos enteramos de que no se aceptaban pre-pagos a través de Expedía. Tomar en cuenta que no es posible pagar con tarjeta de crédito en la propiedad. Debe ser en efectivo. La habitación tenía un olor desagradable.
Atenciones del personal, especialmente en el restaurante fueron excelentes
Vistas de la propiedad son hermosas.
Comment from Hotel Management
6 Jun 2023 by Gaetano, Hotel Management
Saludos, gracias por su estadía. Como ya te explicamos, Expedia no hace prepago por el nuestro hotel. Lo sentimos por el mal holor en la habitación, pero el dia siguiente no lo encontramos. Seguramente fue por el techo de palma en esa habitación y la lluvia persistiente antes de tu llegada. Era posible pedir un cambio de habitación.
by A verified traveler from Santo Domingo
Posted 12 Mar 2023
The staffs were really nice! The food is really really good. And your are near a lot of natural attractions.
Comment from Hotel Management
19 Mar 2023 by Karen, Hotel Management
Thank you so much for your reviews.
by A verified traveler
Posted 13 Aug 2022
Ok
Comment from Hotel Management
13 Aug 2022 by Karen, Hotel Management
Gracias por su comentario
by A verified traveler
Posted 2 Apr 2022
The entire trip for me was amazing. I loved the hospitality of the staff as well as all the perks of being close to the Quemaito beach. The food was amazing and the breakfast is like no other. I definitely recommend people go to this hotel because it definitely serves as an amazing place to stay no matter how long.
Comment from Hotel Management
5 Apr 2022 by Karen, Hotel Management
Thank you so much for your review. We hope to see again.
by A verified traveler from New York
Posted 7 Jan 2022
Unfortunately, I was not able to stay in the property due to misinformation in expedia website. It was my understanding that the charge was paid by credit card. When I arrived at the property, I was told to pay i Dominican pesos which I didn't have. The property has not ATM nor card reader. I had to turn back, 3 hrs. I was very disappointed.
Comment from Hotel Management
8 Jan 2022 by Karen, Hotel Management
In the expedia website, if you check they write
"Important information
You need to know
The property only accepts cash"
Please the next time, when you make a reservation read better the information in the website, before to write a bad review about the hotel.
But for your information the hotel accepts Dominican pesos, American dollars and Euros.
Have a good day.
by A verified traveler
Posted 3 Jun 2021
.
Comment from Hotel Management
8 Jun 2021 by Karen, Hotel Management
Gracias por su opinión.
by A verified traveler
Posted 13 May 2021
Good
Comment from Hotel Management
13 May 2021 by Karen, Hotel Management
Thank you for your comment.
by A verified traveler
Cash only!
Posted 10 Nov 2020 on HotelsAt my arrival, I was shocked to find out that the hotel did not accept any credit cards at all. The nearest teller machine where I could get money from was pretty far away from the hotel. I felt disappointed due to the fact that my reservation in Hotels.com did not warned me about this. I made sore of an arrangement with the person at the front desk to let me stay in and next day I'd get the money to pay them. Luckily they help me out and I was permitted to stay in.
