Ratings based on 155 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2023
Property was requiring modernising dirty and old. The member of staff that was working when we arrived was unbelievably rude. Never had just rude service. Avoid this property.
by A verified traveler
Posted 12 Jun 2019 on Hotels
by A verified traveler
Better than expected!
Posted 14 May 2019 on HotelsPerfectly functional, clean and great value for money. Even though it's located in a retail park, there was a choice of places to eat and it was quite lively. I arrived relatively late and left quite early and all worked well.
by Jose
Don't book this hotel
Posted 18 Sep 2017 on HotelsAfter 9 pm there is no reception and you need to do the check in via an automated system. BUT, the only reservation number I had was from Hotels.com, which of course was not their own reservation number. Tried to call their helpline, no pick up. Tried to call Hotels.com and no pick up. (Anyway, if Hotels.com could not help, there was nobody at reception)
Ended up "paying" for another room and in the morning, the very unfriendly reception person told me that they would still charge me for the room booked via Hotels.com So, I ended up paying twice for a room that is not even worth once. Dreadful hotel, avoid at any costs
by Carl
Posted 31 Jul 2017 on Hotels
Clean and comfortable hotel, very basic as you would expect from an Ibis Budget but that is expected! Room was a good size with a shower room. Recommended if you are touring in the area.
Comment from Hotel Management
6 Aug 2017
Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget l'Isle Adam. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler
Posted 5 Mar 2024 on Hotels
by A verified traveler
A fuir
Posted 28 Feb 2024 on HotelsHotel vétuste literie plus que moyenne.
Nombreuses nuisances sonores, et odeur de cannabis dans les couloirs.
Impossible de joindre une personnes pour faire baisser les nuisances qui durent toute la nuit.
A fuir
by A verified traveler
Posted 9 Feb 2024 on Hotels
