Ratings based on 72 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
As always everything was great! Thank you! We will be back again
by A verified traveler
Posted 17 Mar 2024
by A verified traveler
Posted 18 Feb 2024
Everything was wonderful.
by A verified traveler from Maennedorf
Posted 12 Feb 2024
This hotel hardly deserves 3 stars, not 5. Facilities looked dated, the only plus was the healing hot spring water.
The blind of one of the windows in the room was broken, the air-conditioning didn't work but the temperature in the room stayed at 27C - in February!; the safe didn't work, the shower was broken; breakfast and dinner rather basic, and you had to pay for the coffee in the room... In the Spa area some of the handrails were dangerously shaky, the supposedly warm benches were cold, the cold dip was without filtration and the water wasn't clean - to stop it here... For sure not going back again.
by A verified traveler
Posted 24 Nov 2023
Safe and on first glance super, but needs change of the old heating system in some rooms and anatomic pillows, better and new anatomic mattraces. Control of the pool area. New waitressess need to be tought kindness and culture. Better cleaning and less greed for money.
by A verified traveler
Posted 21 Oct 2023
by A verified traveler
Posted 13 Oct 2023
Mineral water and in the middle of downtown.
by A verified traveler
Posted 5 Sep 2023 on Orbitz
by A verified traveler
Posted 3 Sep 2023
Beautiful room. Good spa center. The staff is very friendly. Outdoor pool is very good.
Comment from Hotel Management
8 Sep 2023 by Front office , Hotel Management
Thank you very much for the nice review and the high rating, we will be waiting for you again.
by A verified traveler
Posted 3 Jul 2023
