Ratings based on 99 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
We travelled as a family of 5. Good location with walking distance to Nishiki Market and very accessible to all tourists area. Love the hotel room and the friendly staff. Will recommend to others if they going to Kyoto.
Comment from Hotel Management
26 May 2024 by ウォーターマークホテル京都, Hotel Management
We understand that you must have been busy during your short stay, but we are honored to hear that you enjoyed your stay.
by A verified traveler
Posted 17 May 2024
Great property overall. The only issue I had was that we had no view from our room. The windows were glazed so we couldn’t see anything. There also was no convenient place to hang multiple towels. Everything else was great.
The hotel is close to a metro and bus station so everything is accessible! The staff are also friendly.
Comment from Hotel Management
17 May 2024 by Watermark Hotel Kyoto, Hotel Management
Thank you very much for using Watermark Hotel Kyoto.We are very honored to hear that you were satisfied with our hotel's location, staff, and room services.We hope that you will choose our hotel the next time you come to Kyoto.
by A verified traveler
Posted 14 May 2024
Booked a suite for our family of 3 as we stayed there for 8 days so wanted maximum comfort.
Breakfast was lovely, staff lovely, room super comfortable and had a great view. Staff very kind to our 4 year old and there was at time colouring activity at reception which she loved.
In a quiet area of Kyoto. Super close to Gion subway and 16 min walk roughly from Kyoto station. Few supermarkets nearby.
Luggage forwarded to and from hotel. No issues. Would def stay again and highly recommend.
Comment from Hotel Management
15 May 2024 by Watermark Ｋyoto, Hotel Management
Thank you very much for taking the time out of your busy schedule to post your valuable feedback about your stay at our hotel.
by A verified traveler
Posted 27 Apr 2024
This is a nice and quiet hotel with the least amenities but the room made up for it because it was spacious.
Comment from Hotel Management
29 Apr 2024 by ウォーターマークホテル京都, Hotel Management
Thank you very much for staying at Watermark Hotel Kyoto.We will continue to strive to enhance the facilities of our rooms and improve our services in order to meet the expectations of our customers.We appreciate your continued support.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by ウォーターマークホテル京都, Hotel Management
この度は、ウォーターマークホテル京都にご滞在いただきまして、誠にありがとうございます。次回に京都にお越しの際にも当ホテルをお選びいただく高配を賜れますよう、何卒よろしくお願いいたします。
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Watermark Ｋyoto, Hotel Management
Thank you very much for taking the time out of your busy schedule to post your valuable feedback about your stay at our hotel.
by A verified traveler
Posted 27 Mar 2024
Chen on reception was very helpful explaining the laundry and helped us find nearby restaurants.
The hotel was clean, and although the rooms are compact, everything worked fine as expected.
Comment from Hotel Management
28 Mar 2024 by Watermark Hotels Kyoto, Hotel Management
Thank you for your review.We are very happy to hear that you are satisfied with our service.Please come visit us again when you come to Kyoto.thank you very much.
by A verified traveler
Posted 23 Mar 2024
very convenient location. close to subway station and bus stops
Comment from Hotel Management
23 Mar 2024 by Watermark Hotel Kyoto, Hotel Management
Thank you very much for staying at Watermark Hotel Kyoto.We would like to thank you again for your valuable comments and comments regarding our hotel.We hope that you will choose our hotel the next time you come to Kyoto.
by A verified traveler
Posted 20 Mar 2024
Everything is nice. A must place to stay. ❤️👍
Comment from Hotel Management
20 Mar 2024 by ウオーターマーク京都, Hotel Management
Thank you very much for taking the time out of your busy schedule to post your valuable feedback about your stay at our hotel.
by A verified traveler
Posted 15 Mar 2024
Really good place to stay. Very close to train station and bus stop. Located between Family Mart and 7 Eleven, very convinient. Highly reccommend :)
Comment from Hotel Management
15 Mar 2024 by ウオーターマーク京都, Hotel Management
Thank you very much for taking the time out of your busy schedule to post your valuable feedback about your stay at our hotel.
