Ratings based on 145 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
The hotel staff was so wonderful and accommodating from the moment we arrived. We got to Kyoto at 10am and they stored our luggage all day till we returned from our activities at 8/9pm. The lobby and dinning area are wonderfully maintained with beverage options for guests and a nice sitting area to enjoy meals. There is a convenient store right across the street. You can have a view of Kiyomizudera and Ninenzaka if you are staying in the even numbered rooms. There is access to major bus and train lines less than 5 minutes away walking. They provide fresh towels and amenities daily and your room is cleaned every three days. Our room was a good sized one for two people. We had a wonderful stay and would highly recommend this to others. We’ll be sure to book Wander Nananjo for our next trip to Kyoto
Comment from Hotel Management
15 May 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you very much for choosing at Wander Kyoto Nanajo this time from many hotels.We strive to provide a comfortable and pleasant environment for our guests, and it's rewarding to know that we met your expectations.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If you have any specific feedback or suggestions for improvement, please feel free to share.Safe travels!Wander Kyoto Nanajo
by A verified traveler
Posted 30 Apr 2024
Great place, well located. Very helpful staff. Small room but confortable. 15 minute walk from train station. The area behind the hotel is worth exploring.
Comment from Hotel Management
15 May 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel's location convenient.As you mentioned, our hotel is just a 3-minute walk from the Keihan Shichijo Station, providing easy access to Kyoto city center, Fushimi Inari Taisha, and Uji without any transfers. Additionally, within walking distance from the hotel, you can explore the Sanjusangendo Temple and the Higashi Honganji Temple, making it an ideal choice for guests with sightseeing plans.We appreciate your positive comments and hope to welcome you back for another enjoyable stay.Best regards,
by A verified traveler
Posted 19 Apr 2024
Very nice hotel, great service but rooms are very small.
Comment from Hotel Management
15 May 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you very much for staying at Wander Kyoto Nanajo this time from many hotels.We were glad to heare that you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.We look forward to your continued patronage of Wander Kyoto Nanajo, please kindly.All of our staff will be waiting you from the bottom of our heart.Best regardsWander Kyoto Nanajo
by A verified traveler
Posted 11 Apr 2024
Great grape juice and other drinks available at the entrance.
Comment from Hotel Management
19 Apr 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you very much for choosing at Wander Kyoto Nanajo this time from many hotels.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If you have any specific feedback or suggestions for improvement, please feel free to share.Safe travels!Wander Kyoto Nanajo
by A verified traveler
Posted 31 Mar 2024
Rooms are small but we expected that. Barely heard any noise from our neighbors. Had a lounge section for drinks. 7/11 right across the street and walkable distance to Kyoto station
Comment from Hotel Management
19 Apr 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you so much for choosing Wander Kyoto Nanajo for your recent stay! We are delighted to hear that you had a satisfying experience with us. Our team works hard to provide a comfortable and enjoyable stay for all our guests. We appreciate your positive feedback and look forward to welcoming you back in the future.Best regards,Wander Kyoto Nanajo
by A verified traveler
Posted 21 Feb 2024
This property Wander Kyoto was amazing! The service provided was exquisite.
Comment from Hotel Management
3 Mar 2024 by front desk, Hotel Management
Thank you very much for staying at Wander Kyoto Nanajo this time from many hotels.We were glad to heare that you were able to relax during your stay.We will continue to improve our services without compromising on customers' praise.We look forward to your continued patronage of Wander Kyoto Nanajo, please kindly.All of our staff will be waiting you from the bottom of our heart.SincerelyWander Kyoto Nanajo
by A verified traveler from Tokyo
Posted 8 Jan 2024
Convenient location !
Comment from Hotel Management
15 Jan 2024 by Wander Kyoto Nanajo フロントデスク, Hotel Management
この度はWander Kyoto Nanajo にご宿泊していただき誠にありがとうございます。ご滞在中は満足いただけた様子で大変嬉しく存知ます。また、5段階評価中5をいただきまして重ねてお礼申し上げます。これからもお客様に客室でごゆっくりお過ごし頂けますよう、日々の清掃や設備点検に力を入れてまいります。また、機会がございましたら是非当ホテルをご利用してくださいませ。次回のご利用を、スタッフ一同、心よりお待ち申し上げております。Wander Kyoto Nanajo フロントデスク
by A verified traveler
Posted 7 Jan 2024
The hotel is about 15 minutes walk from the JR station thus very convenient. The room is comfy amid a bit small and lack of space to lay out the suitcases. The room is also clean. Given it is Japan, we felt safe walking back at night. Dinning options are plentiful. Overall a pleasant stay.
Comment from Hotel Management
15 Jan 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you for staying at our hotel this time.We greatly appreciate that you posted a review.. If you have an opportunity to come to Kyoto next time, please visit our hotel again.We are looking forward to your next visit.Wander Kyoto Nanajo front desk
by A verified traveler
Posted 23 Dec 2023 on Hotels
Comment from Hotel Management
16 Jan 2024 by Wander Kyoto Nanajo front desk, Hotel Management
We greatly appreciate that you posted a review. We are very pleased to hear that you had a relaxing stay at our hotel during your stay. We will make an effort to improve our service for our guests. We look forward to seeing you again in your future travels in Kyoto.
by A verified traveler from Markham
Posted 7 Dec 2023
Polite front desk staff. Property had dust mostly around ventilations and air condition unit. Had drainage issue with the tub and water ended up “flooding” the washroom after taking a bath - happened twice.
I had menstrual mishap and left some stain on the bedsheet (despite using an overnight pad). I left the blanket on the side of the bed to show the room attendant of the stain. Upon my return, I noticed the room attendant didn’t bother exchanging the stained bedsheet for a new one.
7-11 is conveniently right across from the hotel.
Comment from Hotel Management
15 Jan 2024 by Wander Kyoto Nanajo front desk, Hotel Management
Thank you very much for staying at our hotel, and taking the time to write a review. We sincerely apologize for the inconvenience that you have experienced with us.We will do my best to avoid the same flaws as last time.If you have an opportunity to come to Kyoto next time, please visit our hotel again.We are looking forward to your next visit.Wander Kyoto Nanajo front desk
