Ratings based on 198 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
Convenient central location, very lively location with groceries, pharmacies, exchange houses, restaurants and transportation within short walking distance. The Check-in and Check-out process was smooth. Food/Drinks Vending machine inside the hotel was very handy. Seems a little old property, but maintained well.
Comment from Hotel Management
5 Mar 2024 by 東横INN京都四条烏丸 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler
Posted 19 Nov 2023
Check in machine did not accept my name and phone number. I couldn’t check in without assist of the reception. But they assisted me kindly.
Comment from Hotel Management
20 Nov 2023 by TOYOKOINN KYOTOSHIJOKARASUMA, Hotel Management
Thank you for using Toyoko Inn Shijo Karasuma. We look forward to seeing you again.
by A verified traveler
Posted 3 Nov 2023
Comment from Hotel Management
23 Nov 2023 by 東横イン京都四条烏丸 フロント, Hotel Management
この度は当ホテルをご利用頂き、誠にありがとうございます。ご滞在にご満足頂けたとの事、とても嬉しく思います。また京都へお立寄りの際は、是非ご利用くださいませ。
by A verified traveler
Posted 18 Aug 2023
Comment from Hotel Management
8 Sep 2023 by 東横イン京都四条烏丸 フロント, Hotel Management
このたびはご来館いただき誠にありがとうございました。高評価をいただき光栄でございます。またのお帰りをお待ちしております。
by A verified traveler
Posted 12 Jul 2023
perfect location, close to attractions, a few steps from train station, bus station and taxi station, a few minutes of walk to nishiki market. Basic hotel, small room, nothing fancy but serves the purpose,
Comment from Hotel Management
13 Jul 2023 by 東横イン京都四条烏丸 フロント, Hotel Management
Thanks for writing a nice comment. I hope your trip is a good memory. We are waiting for you to come again.Thank you
by A verified traveler
Posted 23 Feb 2020
by A verified traveler
Posted 21 Dec 2019
by A verified traveler
Posted 4 Nov 2019
Check in starts a little late(16pm).Since they have 10am check out you have your room only for 18 Hours
by A verified traveler
Posted 1 Apr 2019
by A verified traveler
Affordable, convenient and good service
Posted 19 Mar 2019 on HotelsEasy check in/out, friendly service, easy to use the subway to the hotel (just have a map handy for where you exit the many underground exits). Breakfast was simple but you can fill up!
