Ratings based on 721 Verified Reviews

4.7 out of 5
83% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 May 2024
Beautiful hotel with lovely staff happy to recommend restaurants. Room was spacious, clean, and quiet. Loved it.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Best hotel we stayed at in japan
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Helpful staff
3 out of 5
by A verified traveler

Posted 21 Apr 2024
smoke smell coming from toilet and coridoors.. other than that pretty ok
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Lovely hotel with comfortable beds. Close to karasuma subway line and convenient location to explore all that Kyoto has to offer.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Excellent location, walkable to Nishiki Market, subway station. Hotel condition is great, lots of restaurants near by.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Nice hotel. We were pleasantly surprised with decent room size after staying in other Japanese hotels. Bakery on the first floor of hotel has delicious breakfast and lunch options.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Right next to a metro station and very many dining options in the area. Spacious rooms that also provided pajamas and slippers. Very clean and spacious. Friendly and helpful staff !
5 out of 5
by A verified traveler

Posted 15 Apr 2024
The service staff is very good, the housekeeping staff is very good, and the location is convenient
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
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