Ratings based on 7 Verified Reviews

4.6 out of 5
4.2 Room cleanliness
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024
4 out of 5
by A verified traveler

Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
15 Jun 2023 by Tsumugi Kyoto, Hotel Management
Thank you for the review !We hope to see you in Kyoto again in the future !
3 out of 5
by A verified traveler

Posted 15 May 2023
As previous review by other guests, dust found on top of microwave and a night stand. Towels need to be replaced. The reception is in a different place which is quite far from the accommodation place. We were informed that there would be a staff who would accompany us to the accommodation place. But when we checked in, we were told that the person was on vacation and we had to go there by ourselves and what they could do was just calling a taxi for us. And the receptionist could not speak a single word of English. What a difficult communication! The location is wonderful though.
Comment from Hotel Management
15 Jun 2023 by Tsumugi Kyoto, Hotel Management
We are so sorry for your inconvenience.We educated our staff strictly when we found your review as soon as possible. Of course English communication is very important, we are supposed to send your luggage at least.We seriously apologize for making you travel far from the guesthouse. We are considering about our check in procedure and we will make it better !
5 out of 5
by A verified traveler

Posted 9 Apr 2023
Great experience
5 out of 5
by A verified traveler

THE BEST LODGING IN GION!!!

Posted 17 Feb 2023 on Hotels
THE BEST EXPERIENCE AND VALUE FOR YOUR MONEY in Kyoto!!! It was a beautifully renovated traditional style Kyoto lodging so accessible to everything near Gion and all the famous landmarks of Kyoto. You get to experience staying in the Kyoto style house - every detail was well thought out with modern convenience even in the toilet room outside on the veranda. Lighting was beautifully used everywhere even in a tiny garden. Everything was new and clean, modern in the inside and traditional on the outside. Efficient washer/dryer combo, rainfall shower AND a pot belly bath tub. You have both options for bedding - beds upstairs and futons downstairs on tatami. Best combination all around for a lodging in Kyoto. In a country where they charge for a room by the number of people, this place was so reasonable for a family of 4. Highly recommend it! P.S. LOVED the modern slippers with great arch support - we promptly ordered them on amazon.JP to bring them home!
Comment from Hotel Management
17 Feb 2023 by 趙, Hotel Management
Thank you very much for choosing us as your accommodation, it was an honor to have you as our guests. Your review is really appreciated, we are glad that you had a good trip and had a good time at our house. Kyoto is a beautiful city and the scenery changes every season, you are more than welcome to come back to enjoy the beauty and the food. We have other cozy and unique houses in Kyoto as well, it will be our pleasure to host you again and we are looking forward to seeing you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023 on Hotels
5 out of 5
by A verified traveler

良かったです。

Posted 2 Mar 2023 on Hotels
とても良かったのですが、チェックインするリセプションの場所がバスで往復1時間程度の場所だったので、チェックイン時もWeb上で出来れば尚良いと思いました。それ以外は満点でした!
Comment from Hotel Management
2 Mar 2023 by 紡 , Hotel Management
この度は当施設をご利用いただき誠にありがとうございます。お客様が当施設で快適に過ごされ、よい思い出作りのお手伝いができておりましたら幸いです。弊社は他にも京都市内に多くのゲストハウスを運営しておりますので、次回京都にお越しになる際には、ぜひお問い合わせくださいませ。お客様とまたお目にかかれますことを心よりお待ちしております。