Ratings based on 50 Verified Reviews
4.6 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2023 on Hotels
Comment from Hotel Management
29 Oct 2023 by 予約担当 横田, Hotel Management
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 28 Aug 2023
Stay SAKURA operates a few hotels around Kyoto. Staff was friendly and attentive, and the hotel was modern, clean and well-appointed. The room was a little small for our family of four, but the units are beautiful and beds are comfortable. Location is about 7-8 minutes for some convenient subway and bus stops, convenience and grocery stores just around the corner, and a few good food options nearby. Kyoto station is walkable (15 mins).
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
17 Jun 2023 by 予約担当 横田, Hotel Management
この度は素晴らしい評価を有難うございます。 今後も皆様に安心してお過ごし頂けるようなホテルを目指して、サービス並びに接遇の向上に努めて参ります。大変お忙しい中、嬉しいご投稿を頂戴致しまして、有難うございます。 お客様のまたのお帰りをスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 29 May 2023
Amazing place to stay at. Near a bus stop and certainly walkable as well! Love the experience and everything about the stay. Very quiet and even got a nice view of the front road.
Comment from Hotel Management
30 May 2023 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for your valuable review! We are pleased to hear your words of praise. Our entire staff will continue to strive to provide you with even better service in the future. Very much looking forward to your stay again in the future.
by A verified traveler
Posted 25 May 2023 on Lastminute
Room was dirty with hair and trash under the bed. Hair in bath and around sink.
Reception area stank of rubbish. Aircon could not be turned off and was noisy. Blind on the window was broken. Room guide book was out of date. A pot and stove was provided but only paper bowls to eat off. Asked reception and was given tiny ceramic bowls, too small to be any use. Room was very dusty, with dust bunnies around the doors and all over the vents. Gross!
Comment from Hotel Management
28 May 2023 by Stay SAKURA Kyoto Higashi Honganji I, Hotel Management
Thank you very much for your valuable review.We truly value your feedback and the time you took to evaluate our performance.We are always taking into account our customers’ reviews and trying our best to improve our services. Again, thank you for taking the time to review our hotel. Very much looking forward to your stay again in the future.
by A verified traveler
Posted 19 May 2023
Very clean. Beds were super comfortable.
Comment from Hotel Management
30 May 2023 by StayJAPAN, Hotel Management
We are always taking into account our customers’ reviews and trying our best to improve our services. We are happy to hear that you found the beds comfortable. Very much looking forward to your stay again in the future.
by A verified traveler
Posted 14 May 2023 on Hotels
Comment from Hotel Management
30 May 2023 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for your high evaluation!Very much looking forward to your stay again in the future.
by A verified traveler
Sakura season stay
Posted 1 Apr 2023 on HotelsI stayed in a twin room with my mother. the staff were very friendly and helpful.
The beds were firm but comfortable. We loved the bathroom with the different heating and drying options. We hung up our laundry and it was dry the next morning. It was handy having the small kitchenette in the room to make breakfast. There is nowhere to site other than on the beds though so I recommend that you bring your food downstairs and eat at one of the tables in the lobby. There is a small Fresco supermarket around the corner on the Main Street.
The number 50 bus stops very close outside and goes directly to Kyoto station. There are more bus options around the corner and the subway is a 7-10 minute walk.
A tip for Kyoto, if you want to see any of the main tourist sites (Fushima Inari, the bamboo forest, the Philosopher’s path in Sakura season, etc) without all the crowds I highly recommend getting up as early as possible (at dawn) to visit them. Especially if you want to take decent photos.
by A verified traveler from Aichi
Posted 24 Sep 2020
The room was very clean and the hotel was very easy to be accessed.
Comment from Hotel Management
25 Sep 2020 by Stay SAKURA Kyoto, Hotel Management
Thank you so much for your review!
We are more than happy you have enjoyed your stay with us and that you liked but the room and the location!!
by A verified traveler
Posted 9 Jan 2020
Room was very clean and beds really confortable. The shower room was all for shower, Japanese style. We liked this and having the toilet and washroom separate, so 3 people could use shower, toilet and washroom in the same time, being all in separate rooms.. location is close to Kyoto train station with only bus service. We used the free shuttle to get to the hotel from Stay Sakura Guest service, and after we mainly used taxi for the 2 days we stayed there, to save time and since no subway station close by. Overall we liked the room, bigger then in Tokyo and price really reasonable, and we also liked the girls from the Stay Sakura Guest service, who tried to answer all our questions my email and in person, once we got there
