Ratings based on 73 Verified Reviews
4.5 Room cleanliness
3.8 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Self contained. Washer and dryer’s in your room for use. Also, full kitchenette. Train station within 2 blocks. Bus to shopping very close also.
Comment from Hotel Management
28 Apr 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you so much for the great comment. We are so delighted that you have enjoyed your time with us! We will continue to improve our service to please all of our customer and very much looking forward to your stay with us again.
by A verified traveler
Posted 10 Apr 2024
Our rooms were not cleaned on any day. Front desk staff had issues communicating in english
Comment from Hotel Management
28 Apr 2024 by Stay SAKURA Kyoto, Hotel Management
Thank you very much for staying with us. We would also like to thank you again for taking the time to provide us with your valuable feedback. It is our hotel policy not to clean the room every day. We apologize for any inconvenience caused. We will share your comments with our staff and make every effort to improve. We hope you will use our facility again when you visit us again. We look forward to serving you again.
by A verified traveler
Posted 4 May 2023 on Hotels
by A verified traveler
Posted 28 Dec 2022 on Hotels
by A verified traveler from geelong
Posted 11 Feb 2020 on Wotif
Close to train station and walking distance to great restaurants and bars. Great assistance from the front desk helping us to locate an item we left on the train.
by A verified traveler
Nice and clean hotel but beware of luggage storage
Posted 8 Jan 2020 on HotelsThe hotel is very clean and modestly nice. It's just what we needed in our Kyoto stay. I have nothing negative to say about the condition of this hotel as it is very well-kept and the rooms have everything we needed.
My complaint is about the lack of support from the reception and the 1,500 yen charge to keep the luggage. I had a fit and complained about this and they didn't end up charging me in the end. It's not a cheap hotel so we shouldn't have to pay for keeping our luggage on our check-out day. I've never had any hotel (expensive or cheap) charge me for luggage storage.
The location is OK. It doesn't really have a lot of restaurants or stores around it but it's walkable to the city center (maybe 10 mins minimum) and Gion (20 mins).
by A verified traveler
Serviced apartment with good location
Posted 3 Jan 2020 on HotelsThe room (a serviced apartment) was a good size and, apart from a few missing items (knife, bowls), was well kitted out. The location is very good. Negatives are that staff do not speak much English and the furniture in the room is not as well arranged as it could be. In particular, two twin beds was too much for a room of this size and more space for hanging clothes could have been provided.
by A verified traveler from San Jose,USA
Posted 22 Dec 2019
This was a centrally located property, affordable and clean. A special shout out to the receptionist Mark - who spoke great English and give us very good directions on what to do and how to get about. He gave us the recommendation of the Toji temple at night and we absolutely loved it. Thank you Mark for making our trip to Kyoto so seamless and wonderful!
by A verified traveler
Posted 2 Dec 2019
Comment from Hotel Management
10 Dec 2019 by Stay SAKURA 京都 祇園北, Hotel Management
この度はStay SAKURA 京都 祇園北 にご宿泊頂き、誠にありがとうございました。
さらに、貴重なお時間を割いて評価頂けましたこと、重ねてお礼申し上げます。
今後もよりよいサービスを提供できるよう、スタッフ一同気を引き締めて精進いたします。
またのお越しを心よりお待ちしております。
予約担当 村中
by A verified traveler
Posted 26 Nov 2019
Location is good. But you have to check in at the central office at nearby Kyoto station
