Ratings based on 134 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2023
Overall experience was great. Service was very good and staff were excellent. I did not think the quality of the dinner was great and the pillows were not very comfortable to me, but loved the experience other than that.
by A verified traveler
Posted 3 Nov 2023
It was very authentic, which is what we wanted
by A verified traveler
Posted 27 Aug 2023
Staff were very friendly and helpful. Breakfast and dinner were delicious, with very generous portions.
by A verified traveler
Posted 17 Aug 2023 on Hotels
by A verified traveler
Posted 26 Jul 2023
A family reunion trip of 10 with 8 adult children and spouses. It was their first time to Japan and staying at Motonago couldn’t have been more perfect. Truly we felt treated by the staff, the location, the food, the authentic courtesies like we experienced the absolute best of traditional Japan. Several party members were moved to tears. Highly recommend staying here
by A verified traveler
Posted 17 Jul 2023
Motonago was the highlight of our time in Kyoto. Small, intimate ryokan located near major temples and shopping. The services was excellent, our room and property quiet, and the meals were delicious.
The bath requires prior reservations, which the staff made easy, and it was delightful.
by A verified traveler
Posted 22 Jun 2023
The ryokan was elegantly beautiful in its simplicity. The food was delicious and artfully arranged. The staff was helpful and very friendly. I would definitely recommend this place to others!
by A verified traveler
Posted 21 Jun 2023
Our first time in Japan we wanted to try a ryokan and this one did not disappoint. the most fabulous thing about it was the thoroughly attentive and kind staff who went out of our way to make our stay comfortable and really treated us like royalty. They even held our bags all day.
by A verified traveler
Posted 23 Apr 2023
Very clean, service is on point, close to attractions, and comfy beds. Would def come back.
by A verified traveler
Posted 25 Mar 2023
I'd never stayed at a traditional ryokan before, and this definitely exceeded my expectations! The multi-course dinner was beautifully presented and delicious (though it's a set menu with a lot of fish, so you might not enjoy it if you don't like fish or seafood). Breakfast was equally good. Both were served in a room with a view of a beautiful little Japanese garden.
The room was very spacious - it was divided into three chambers (which was great because my husband and I were staying with a friend, and she moved her futon to the third chamber to avoid my husband's snoring, haha). There was also a space in the middle with a table where we were served tea when we first arrived.
The bath was delightful as well - it's similar to a mini onsen, but you get your own personal time to soak in the hot bath after showing.
The staff were all lovely and catered to our every need. I think we would have been able to manage without speaking Japanese, since everybody spoke some English, but my friend speaks Japanese pretty well, so she made it much easier. Overall it was a very cool stay and I'd highly recommend it!
