Ratings based on 184 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
Had a wonderful time at Kanade. Friendly staff, large clean room, and serene garden made for a relaxing stay. We also booked the private rooftop bath and traditional Japanese dinner once we arrived; both were excellent.
by A verified traveler from Coquitlam
Posted 7 Oct 2023
by A verified traveler
Posted 20 Sep 2023
Traditionally and quiet and cozy place
by A verified traveler
Posted 8 Sep 2023
Excellent
by A verified traveler
Posted 7 Aug 2023
The location of the hotel was off the beaten path. This resulted in the area being quite and relaxing. My room was clean and spacious with a clear view of a rather small, yet aesthetic, Japanese zen garden. What surprised me most was how comfortable the futons are. Only major issue is the lack of access to mainstream transportation. With only a few bus stops in the area longer trips across Kyoto may require one or two extra buses transfers.
by A verified traveler
Posted 21 Jul 2023
Very great for a Ryokan! Amazing to experience more of the culture. Was very clean and the staff were very friendly. Most of them spoke English quite well. A little disappointed that they won't hold onto your luggage after checkout but they do keep it if you are early for check in. I do wish they had mentioned previously on which nights they don't serve dinner because I was really excited to enjoy a traditional Ryokan meal. Some amenities are quite expensive. They also kind of exaggerated their views/Japanese garden/location in the advertisement but regardless it was cool. They also gave us kimnos which was amazing and the layout of the room was very well thought out. The beds were also very comfortable especially considering you are sleeping on a futon on the floor. Definitely would visit again.
by A verified traveler
Unique Ryokan Experience
Posted 30 Jun 2023 on HotelsWe wanted to try out the Ryokan experience but was disappointed that their onsen is not a true onsen (more like a private hot tub which one needs to pay and reserve). They also charged us 500 yen per person for our stay (which none of the other 3 hotels we stayed in Japan did).
The Japanese breakfast was good but not sure I would do it again. Because it was a ryokan, the window shades are super thin (essentially paper?). Glad we brought some eyeshades! In addition, sitting can be uncomfortable as it is basically sitting on the floor. But like I said in the beginning, we just went for the experience.
The Japanese garden is really pretty!
Comment from Hotel Management
2 Jul 2023 by 従業員一同, Hotel Management
Thank you very much for staying at the ancient capital Heian no Yado. We hope that your stay at our hotel will help you make memories of your trip to Kyoto. It is a special breakfast served by the head chef of a long-established restaurant in Kyoto, which is an aid to the kaiseki course meal for dinner, and has been well received by many people. We hope you will enjoy it. Summer in Japan is hot. I wish you good health and happiness. Please take care and come.The 500 yen is an accommodation tax, and you should definitely get it if you stay at a hotel in Kyoto.We will improve where we can.looking forward to seeing you coming again.
by A verified traveler
Posted 25 Jun 2023
Comment from Hotel Management
2 Jul 2023 by 古都平安の宿KANADE, Hotel Management
Thank you for staying at the ancient capital Heian no Yado. Thank you again for choosing our ryokan from among many. We are very happy to hear that you had a memorable stay.Please be careful not to lose your physical condition in the late autumn weather when the fallen leaves are scattered. please take care of yourself. We are looking forward to your stay.
by A verified traveler
Posted 10 Jun 2023
Very nice and quiet area, walkable to several attractions like philosopher’s path
Comment from Hotel Management
2 Jul 2023 by 古都平安の宿KANADE, Hotel Management
Thank you for staying at the ancient capital Heian no Yado. Thank you again for choosing our ryokan from among many. We are very happy to hear that you had a memorable stay.Please be careful not to lose your physical condition in the late autumn weather when the fallen leaves are scattered. please take care of yourself. : Dear vananh, We are looking forward to your stay.
by A verified traveler
Posted 9 Jun 2023
