Ratings based on 344 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
As soon as you enter the hotel there is a feeling of luxury. The staff are very welcoming and you and relax once you get to your room. Lots of amenities and I loved the bathroom! A large bath with a separate shower was great. Not a lot of storage space but it worked fine for us. Tried the breakfast one day, it was tasty and lots on offer but a little pricey. There are communal baths however tattoos are not allowed so I did not enter. Great location, close to Kyoto station and lots of restaurants in the local area. Overall, I had a great stay and would recommend this hotel.
by A verified traveler
Posted 15 Apr 2024
Very clean and nice room
by A verified traveler
Posted 10 Apr 2024
Location is excellent and staff is very helpful.
by A verified traveler
Posted 10 Apr 2024
Clean and well designed guest room
by A verified traveler
Posted 4 Apr 2024
Nice location and facilities, loved the skincare pack and traditional Japanese traditional pajamas. Lots of shopping malls and restaurants within walkable distance. It is however a bit pricey given that we were able to find a decent 3-start hotel with similar facilities and conditions at half price.
by A verified traveler
Posted 3 Apr 2024
Very busy in Kyoto at the moment. The elevators are always busy. The staff are friendly and helpful.
by A verified traveler
Posted 30 Mar 2024
Great place to stay in Kyoto, beautiful interior and very close to Kyoto station. The breakfast was amazing. Highly recommended.
by A verified traveler from Bellaire
Posted 13 Mar 2024
We enjoy the stay, and will recommend it to our friends.
by A verified traveler from Hercules
Posted 7 Mar 2024
The hotel was very nice. Accessible to transportation and very near kyoto station. Near to everything.
by A verified traveler
Posted 1 Jan 2024 on Hotels
The hotel is very nice and located at very convenient location. I just wished they have better storage spaces like some drawers. Otherwise everything is great!
