Ratings based on 259 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
I gave it 4 stars due to lack of transportation to and from the hotel.
Comment from Hotel Management
1 May 2024 by Randor Residential Hotel Kyoto Suites , Hotel Management
Thank you very much for choosing our hotel. We look forward to seeing you again．
by A verified traveler
Posted 29 Apr 2024
Great stay
Comment from Hotel Management
29 Apr 2024 by Randor Hotel, Hotel Management
Thank you for your stay.Additionally, we would like to thank you for your review.We will continue to create hotels that will further satisfy our customers.thank you very much.
by A verified traveler
Posted 15 Apr 2024
The laundry need to be better for use.
Comment from Hotel Management
15 Apr 2024 by Randor Residential Hotel Kyoto Suites , Hotel Management
Thank you very much for choosing our hotel. We will make every effort to improve based on your feedback. We sincerely look forward to welcoming you again. Thank you.
by A verified traveler
Posted 13 Apr 2024
Hotel staffs are very helpful and friendly. This is the best Hotel we stayed during our vacation. Thank you very much - ありがと ございます.
Comment from Hotel Management
14 Apr 2024 by Randor Residential Hotel Kyoto Suites , Hotel Management
Thank you very much for staying at our hotel. Thank you also for your high evaluation. We are very happy to hear that you were satisfied with our services. We look forward to welcoming you again. Thank you.
by A verified traveler
Posted 10 Apr 2024
Clean
Comment from Hotel Management
11 Apr 2024 by Randor Residential Hotel Kyoto Suites, Hotel Management
この度は当ホテルをご利用いただきありがとうございました。お客様のまたのお越しをお待ちしております。
by A verified traveler
Posted 10 Apr 2024
Great stay
Comment from Hotel Management
11 Apr 2024 by Randor Residential Hotel Kyoto Suites, Hotel Management
この度は当ホテルをご利用いただきありがとうございました。お客様のまたのお越しをお待ちしております。
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Randor Residential Hotel Kyoto Suites, Hotel Management
Thank you for the positive feedback. We would love to be at your service again.
by A verified traveler
Posted 6 Apr 2024
Spacious rooms.
Comment from Hotel Management
9 Apr 2024 by Randor Residential Hotel Kyoto Suites, Hotel Management
Thank you for staying at out hotel. We are looking for your stay again.
by A verified traveler
Posted 2 Apr 2024
Super friendly staff, let us store our luggage before check in and the luggage was waiting for our us in our room when we arrived at check in time, the bathroom was giant (with an amazing shower x bath tub) and 3 guests in one room did not feel cramped at all. Great wifi as well. A 10 minute walk to the nearest train was definitely worth it. Would stay again
Comment from Hotel Management
2 Apr 2024 by Randor Residential Hotel Kyoto Suites, Hotel Management
Thank you very much for your stay and review.We are also very happy to have received such an honorable evaluation.I look forward to seeing you again.
by A verified traveler
Posted 2 Apr 2024
Staff were all very kind. We ended up changing hotels because this one seemed super and also far away from the center of Kyoto. Our room in particulat had an off smell. I don't recommend coming here unless you have a car.
Comment from Hotel Management
2 Apr 2024 by Randor Residential Hotel Kyoto Suites, Hotel Management
Thank you for your stay and review.We apologize for making you feel uncomfortable due to the smell. We will strengthen our guest room inspections and make improvements as soon as possible.I am look forward to see you again.Thank you
