Ratings based on 263 Verified Reviews

4.6 out of 5
81% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Clean area with mostly self service. Very quiet and easy to get around.
Comment from Hotel Management
2 Apr 2024 by Randor Residence Kyoto classic , Hotel Management
Thank you for your stay and your review.We are happy to receive such an honorable evaluation.We look forward to seeing you again.
3 out of 5
by A verified traveler

Posted 27 Mar 2024
Comment from Hotel Management
28 Mar 2024 by ランドーホテル京都クラシック, Hotel Management
ご宿泊ありがとうございました。またご利用いただいた際はもっと満足していただけるよう致します。心よりお待ちしております。
4 out of 5
by A verified traveler

Posted 26 Mar 2024
Simple contactless check in process
Comment from Hotel Management
28 Mar 2024 by ランドーホテル京都クラシック, Hotel Management
ご宿泊いただきありがとございました。またのご利用お待ちしております。
5 out of 5
by A verified traveler

Posted 20 Jul 2020
It is a 15-20 minute walk to Kyoto station, and a 5 minute walk from Kujo station. Also busses are easily accessible from this location. The price is very good, and the rooms are large for Japan. It has a kitchenette, and washing machine. The staff is very nice. I would stay there again.
Comment from Hotel Management
6 Aug 2020 by ランドーレジデンス京都クラシック, Hotel Management
Thank you for visiting our hotel. We would also like to express our sincere gratitude to you for writing such a review. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 25 Apr 2020
Comment from Hotel Management
30 Apr 2020 by ランドーレジデンス京都クラシック, Hotel Management
口コミ書いていただきありがとうございます。 またのご利用お待ちしております。
5 out of 5
by A verified traveler from North Carolina

Posted 9 Jan 2020
Very easy walk from the train station, great location, very clean and the manager was really helpful. Excellent stay.
Comment from Hotel Management
10 Jan 2020 by Manager Ando, Hotel Management
Dear Chris Thank you for your staying and give us wonderful review. I am going to tell this review to our cleaning staff. I was relieved that you had a great time in Kyoto. Please care yourself and we are waiting for your coming again . Best regards, Randor Residence Kyoto Classic Manager Ando
4 out of 5
by A verified traveler

Very spacious!

Posted 1 Jan 2020 on Hotels
Spacious room with good amenities. Plenty of room to fit 2 people comfortably. Very friendly and helpful staff at the front desk!
Comment from Hotel Management
4 Jan 2020 by sato, Hotel Management
Thank you very much for using this hotel. We are thrilled to receive this kind of evaluation from our customers. Please use this hotel when you come to Kyoto. Best regards
4 out of 5
by A verified traveler

Posted 18 Dec 2019 on Hotels
Great hotel, good location and staff. I could live there easily But decorations are not there. It has all you need, but no pictures/colors. I didn't mind at all, the lady did ;)
Comment from Hotel Management
18 Dec 2019 by Manager Ando, Hotel Management
Dear Yardeb Thank you for your high review ! We are very happy. We make our best effort everyday before you come back and get 10 points! If you or your family or friends have chance to come to Kyoto ,please tell them our hotel! Best regards, Randor Residence Kyoto Classic Manager Ando
5 out of 5
by A verified traveler

Posted 17 Dec 2019 on Hotels
One of the nicest places to stay in Kyoto. The family room is large with a little kitchen to prepare hot meals, very close to Kyoto station.
Comment from Hotel Management
17 Dec 2019 by Hwang, Hotel Management
Thank you very much for choosing Hotel. And we also appreciate your comments. We are very glad to hear that you enjoyed the stay. Randor Residential Hotel kyoto Classic
4 out of 5
by A verified traveler

Great

Posted 8 Dec 2019 on Hotels
Great apartment Tub a bit small tho for tall people
Comment from Hotel Management
8 Dec 2019 by Ando, Hotel Management
Dear Cam Yen Jenny Thank you for your reservation . Sorry , it was apartment for Japanese. We hope that you will come again. Best Regards, Receptionist Ando