Ratings based on 143 Verified Reviews

4.5 out of 5
4.8 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jun 2024
It’s fair enough for the price.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Amazing hotel. I will for sure come back here next time I visit Kyoto
5 out of 5
by A verified traveler

Posted 31 May 2024
Very clean, simple and just what we needed for cheap.
Comment from Hotel Management
1 Jun 2024 by IMAI, Hotel Management
Thank you for your stay our hotel. We have words of the praise, and we are glad.We look forward to staying on the next time.Prince Smart Inn Kyoto Shijo Omiya
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024
5 out of 5
by A verified traveler

Posted 17 May 2024
Muy bonito el cuarto y excelente comidas.
Comment from Hotel Management
1 Jun 2024 by IMAI, Hotel Management
Thank you for your stay our hotel. We have words of the praise, and we are glad.We look forward to staying on the next time.Prince Smart Inn Kyoto Shijo Omiya
3 out of 5
by A verified traveler

Posted 17 May 2024
Hotel was very modern. Good location. Room was decent size according to Japan standard. Breakfast was not good at all. All you get is piece of bread, very small portion scramble eggs and some salad. I was on 8th floor. There from May 8 to May 13 2024. Don’t leave your money or expensive item in room when you not there. I had an Indian older lady that clean my room just about everyday. I thought it was odd that my room was cleaned everyday. After check out and flew to Korea, found out someone at this hotel stole $500 USD cash from my backpack. I was mad, but more so at myself for leaving cash in the room. I would give this place 5 star if breakfast was good and cleaning lady didn’t stole my cash.
Comment from Hotel Management
27 May 2024 by IMAI, Hotel Management
Thank you for staying at Prince Smart Inn Kyoto Shijo Omiya.We are very sorry that our staff made you feel uncomfortable during your stay.We will work hard to train and instruct our staff again and create a space where our guests can spend their time comfortably.We look forward to your continued patronage of Prince Smart Inn Kyoto Shijo-Omiya.Prince Smart Inn Kyoto Shijo Omiya
5 out of 5
by A verified traveler

Posted 15 May 2024
Great hotel and location for exploring Kyoto.
Comment from Hotel Management
27 May 2024 by IMAI, Hotel Management
Thank you for your stay our hotel. We have words of the praise, and we are glad.We look forward to staying on the next time.Prince Smart Inn Kyoto Shijo Omiya
4 out of 5
by A verified traveler

Posted 14 May 2024
Nice hotel …. But breakfast horrible !
Comment from Hotel Management
27 May 2024 by IMAI, Hotel Management
Thank you very much for your valuable feedback.We will consider this as a matter for future improvement.We look forward to your continued support of Prince Smart Inn Kyoto Shijo Omiya.We look forward to your next stay.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Twin room was not too small for Japan standards. The room has a decent size vanity area and the toilet and shower are separated. Great spot for buses and trains
Comment from Hotel Management
27 May 2024 by IMAI, Hotel Management
Thank you for your stay our hotel. We have words of the praise, and we are glad.We look forward to staying on the next time.Prince Smart Inn Kyoto Shijo Omiya
5 out of 5
by A verified traveler

Posted 27 Apr 2024
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Comment from Hotel Management
27 May 2024 by IMAI, Hotel Management
Thank you for your stay our hotel. We have words of the praise, and we are glad.We look forward to staying on the next time.Prince Smart Inn Kyoto Shijo Omiya